Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,790)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

June 12, 2022

So far this app is working great! We had some trouble with the initial set up but Jasmine from customer help was very fast to respond and helped us solve these issues. I would be great if this app could be integrated with Shopify POS and give rewards to our customer on both channels.

BritShop British Products
Canada
About 6 hours using the app
July 4, 2023

First time using and installing and Juliana was very very helpful and so friendly. Definitely made the experience very easy and pleasant. We got it all set up for both online and POS and so far it is exactly what we needed. Two thumbs up for customer support right from the start!

Hobby Delights
United States
About 2 hours using the app
June 30, 2022

First time user: Candace from Avada was amazing, fast, and efficient ! She helped me enable all features to my new joy/Avada app. I'm excited to see these features grow! I will be adding this app to my other shop as well as other shops created by me and my team! Candace for President 2022!! lol

Your Brand In Print
United States
About 1 hour using the app
Edited May 30, 2023

helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.

Goethite Haruka
Hong Kong SAR
About 11 hours using the app
May 11, 2023

Awesome!!! I have just started to use the App but Liz gave OUTSTANDING support and helped me export all my customers from a different loyalty platform to this one and so far everything has been seamless! She answered all my questions and helped me get everything set up just the way I wanted it!

j.jules fashion
United States
About 2 hours using the app
June 27, 2023

So far, this app has been a seamless and simple experience! Especially compared to the other apps we have been trying (for months!). Works well with our POS app and the information auto-populated. And, a simple CSV upload for customer data. We are very happy to have found the Joy: Rewards app!

Rice Road Greenhouses
Canada
About 3 hours using the app
January 18, 2023

I enjoy the simplicity of the app and I can reward my customers for being loyal. I recently had a small issue with the app and how it was displaying on my website and Prakash helped get it fixed right away. He made sure he understood what I needed help with, was patient and super fast yo resolve the issue

My Fabric Dresser
Canada
Over 1 year using the app
February 2, 2022

So far so good, simple to use and the support/service from 'Drake' has been great 5* he really helped with the set up and other avada apps i have. I would like to see more customization options with the company logos and layout etc but avada said this is new so i hope in time they will add more features. :)

Vaper Aid
United Kingdom
About 19 hours using the app
July 29, 2022

really quick and prompt customer support. take note, most features will be 'locked' initially but you just need to speak to support and they will help almost instantly. moved from a different loyalty app cause this was promising, looks like they listen and implement what users are looking for. thanks Esther!

Hakko Products
Singapore
31 minutes using the app
December 1, 2022

Just installed this app after reviewing another one that was more $$ per month. I love this app so far and does exactly what I've been looking for. Had a minor issue after install but support was extremely helpful and fast! Got it all resolved within 5 minutes. Unbelievable! Highly recommend this one for sure!

The Funeral Program Site
United States
About 2 hours using the app