Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,789)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

April 17, 2026

Easy to use and very friendly support!

OYU
Australia
3 months using the app
January 27, 2026

The problems are solved well with quick support(Hana helped).

When selling overseas, it's good to make rewards according to the country

뉴트리코스트
South Korea
7 days using the app
Joy Loyalty Program & Rewards replied February 25, 2026

Thank you so much for your kind words! We'll make sure Hana sees this — she'll be thrilled! We're always here whenever you need us!

January 5, 2026

A great loyalty app. Easy enough to use, with a lot of features and ways to customize to your brand's image. Thanks to Audrey for her help to setup the program before the launch! Hopefully this reward program will be a success!

Marylise Mirabelli
France
14 days using the app
Joy Loyalty Program & Rewards replied February 25, 2026

Thank you so much for your kind words! We'll pass your kind words to Audrey — she'll be so happy to hear this! We're always here whenever you need us!

April 11, 2026

Audrey solved my issues so fast!

ACD Home
United States
Over 2 years using the app
April 11, 2026

Thanks Hana for helping me setup with the apps!

PAPER GOODS BY DORIE
Hong Kong SAR
1 day using the app
Edited December 31, 2025

Ottima app, stabile e con tante funzionalità disponibili.

Molto apprezzabile che sia disponibile anche in Italiano e possa essere utilizzata sia per il webstore sia su Shopify POS.

Il supporto è super gentile e si mette subito in moto quando c'è un problema. Sonny, Audrey, Hana, and Alyssa hanno sempre risposto in modo veloce e professionale a tutte le mie domande e richieste di supporto.

Complessivamente molto contenti.

HB Profumerie
San Marino
8 months using the app
December 2, 2025

L’application est très intuitive et fonctionne parfaitement pour gérer un programme de fidélité professionnel. Mention spéciale à Audrey de l’assistance, qui est toujours réactive, claire et efficace. Son accompagnement a vraiment facilité la mise en place de l’outil. Je recommande.

Dutch Nail Cosmetics
France
4 months using the app
November 19, 2025

We used Joy to build our membership program. Functionally, Joy met most of our requirements and helped us with customization. The pricing was also reasonable. Joy's customer support was excellent; their response was very quick, and their technical staff were highly skilled.

Tiny Land INC
United States
About 2 months using the app
November 14, 2025

Joy is an excellent app that allows you to build customer loyalty through various programs, very easy to use and user-friendly. Furthermore, the customer service provided by Audrey was wonderful and prompt, she was able to fulfill all my requests with precision in a very short time!
Plus: I wrote to her a few weeks ago and she still remembered my needs, fantastic!

Lechuza Italia
Italy
About 2 months using the app
November 4, 2025

App molto carina e di facile utilizzo. Creare una raccolta punti aiuta a fidelizzare il cliente ed a stimolare a tornare ad acquistare.
Il servizio clienti è molto gentile e risponde in tempi velocissimi, inoltre da ottimi consigli per migliorare l'interfaccia e rendere il tutto più piacevole.

Il Tulipano a Vento
Italy
5 months using the app