Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,790)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

April 29, 2025

It's a great app. Good customer service

Pivura
United States
3 months using the app
April 25, 2025

Great Customer Support

PopGop
Pakistan
9 days using the app
April 24, 2025

Fast and quick. Very helpful and friendly!

Haus Of Mix
United States
About 13 hours using the app
April 2, 2025

Hana was a great customer service agent

Aurora Nail Supply
Australia
Almost 2 years using the app
April 3, 2025

Your chatbot Hana is fake, but helpful. I haven't used the app enough yet to rate it

Giftr gift shop
United States
3 days using the app
March 31, 2025

Still setting up the App but so far it's lived up to expectations from the functionality in the Free option. Customer support has been fantastic with assisting getting everything set up so far with Hana being very helpful.

Boracay Skin AU
Australia
1 day using the app
March 20, 2025

Im not sure how the app is yet - as I've only just started using it! but the support is EXCELLENT

Manabush Eliquid - Tobacco E-liquid and Vape Juice
United Kingdom
About 1 hour using the app
March 19, 2025

Just getting set up. The instructions for setting up everything are great and the support from the wonderful folks at Avada has be excellent!

Island Elixir Tea Company
Canada
About 1 month using the app
Joy Loyalty Program & Rewards replied April 1, 2025

Hi Island Elixir Tea Company,

Thank you for your kind review! We're delighted to hear you're finding the setup instructions helpful and our support excellent as you get started with Joy. Setting up a loyalty program should be a smooth experience, and we're glad we're delivering on that promise. We're excited to support your tea company's loyalty journey in Canada!

Warm regards,
The Joy Loyalty Team

March 17, 2025

good app, good support, does what it needs to

Dopely Diverse
United States
About 2 years using the app
Joy Loyalty Program & Rewards replied April 1, 2025

Hi eCook,

Thank you for your wonderful review! We're delighted you're finding Joy to be such a complete loyalty solution. I'll make sure Damian knows how much you appreciated his perfect solution for your store's needs. We're committed to supporting merchants worldwide, and it's great to have you as part of our Joy family in Chile!

Warm regards,
The Joy Loyalty Team

March 16, 2025

the support is great, still testing the app

CandyBaby
Bulgaria
2 days using the app