Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,789)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

Edited May 24, 2024

A fantastic app, great work guys.

Skyland Equipment Ltd
United Kingdom
Almost 3 years using the app
July 1, 2023

So far I'm really happy with this app and Esther has been an amazing help with getting me up and running

The Patchwork Pear
Australia
About 1 hour using the app
July 10, 2023

This review is not for the app since i have literally just downloaded it, but customer service was spot on and incredibly helpful!!!

GrumpsBOWtique
United States
21 minutes using the app
July 17, 2023

I have yet to lauch for my customers so this rating is based on customer service alone. Hana was amazing and without her I would have struggled setting up the app. She walked me through everything and was so sweet and helpful!! thank you Hana!!

RiponRevivals
United States
1 day using the app
Edited July 1, 2023

I chatted with Juliana today and she was super helpful! We are just getting started with Joy after using another program for many years! I cannot express how easy it was to get my questions and concerns addressed quickly. Really a good start to what I hope will be a great addition to our customer's experience.

Deb & Co. Boutique
United States
About 2 months using the app
Edited April 23, 2026

Hana from the Avada team helped us quickly, efficiently, and with great expertise in resolving our issue. Thank you, Hana, for your excellent support!

BEAUTYSTORE
Switzerland
4 months using the app
April 27, 2026

The customer service guidance is very detailed and very good.

Angelkiss Bag
China
14 days using the app
February 3, 2026

J'adore ! Ils sont super réactifs !

420 Green road
France
About 1 month using the app
Joy Loyalty Program & Rewards replied February 25, 2026

Vielen Dank für Ihre Bewertung! Wir sind immer für Sie da, wenn Sie Unterstützung benötigen!

February 3, 2026

Service très réactif. Les problèmes sont résolus rapidement. Je recommande cette app ! Merci à Sonny

Wayya
France
6 days using the app
Joy Loyalty Program & Rewards replied February 25, 2026

Merci beaucoup pour votre avis ! Votre satisfaction est notre priorité. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit !

January 30, 2026

Quick and friendly service from Mirra, very nice loyalty program with good options!

depauwwonen
Netherlands
10 months using the app
Joy Loyalty Program & Rewards replied February 25, 2026

Thank you so much for your kind words! Our team works hard every day to make your experience as smooth as possible. We're always here whenever you need us!