Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,790)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

Edited May 21, 2026

good service

GMKtec JP
China
9 months using the app
Joy Loyalty Program & Rewards replied May 11, 2026

Update 12/5:
We're glad to hear you've been able to access the app again! Thank you for letting us know.

If you ever run into any issues in the future, please don't hesitate to reach out; we're always happy to help.
__________________________________

Hi there,

We’re sorry for the inconvenience. Our team actually replied to your email earlier, but it seems the message may not have been successfully delivered, so you may not have received it.

In the meantime, could you please try the following steps to access the app again?

• Clear your browser cache and log in again using the Store Owner account then try opening the app.
• If needed, please open the app via Shopify Admin > Settings > Apps and sales channels.

If the issue still persists, could you please send us a screenshot of what you see when opening the app (including any error message)? That will help us investigate further.

Looking forward to your update.

Best regards,
Joy Support Team

April 10, 2026

Great app and Great help from Hana, thank you !

Pom & Pépin
France
5 months using the app
March 23, 2026

Great exp with help from Hana.

慎康愛生活
Taiwan
2 days using the app
June 9, 2026

I compared several member point plugins and found this one to be the best. Moreover, the customer service is very prompt and professional. I will continue to use it on my website.
8849tech.com is a globally renowned top brand of rugged projection mobile phones and rugged projection tablets.

8849 Official Website
Hong Kong SAR
2 months using the app
March 5, 2026

Hana mi ha veramente aiutato, graande!

Food Italy World
Italy
Almost 2 years using the app
February 19, 2026

Excellent support and great assistance!

Village Foods
Germany
21 days using the app
Joy Loyalty Program & Rewards replied February 25, 2026

Thank you so much for your kind words! We are so glad to hear you are having a great experience with our support team. We look forward to continuing to help you grow your loyalty program!

November 13, 2025

Hana

Fareed Book Centre
Pakistan
About 2 hours using the app
January 5, 2026

Great App and greatest Hana help

Montber Professional Brand
Spain
20 days using the app
Joy Loyalty Program & Rewards replied February 25, 2026

Thank you for the 5-star rating! We're thrilled you're enjoying Joy. Don't hesitate to reach out if you ever need anything — our team is always here to help!

January 1, 2026

Very good app. Support and onboarding are perfect.

Cpourtoi.Net
Côte d’Ivoire
3 months using the app
December 9, 2025

Great hana was helpful

GG Luxe Watch
France
About 4 hours using the app