Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,791)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

November 29, 2024

Hanah helped me get set up smoothly!

Hey Willo
United States
About 1 hour using the app
November 7, 2024

I had the pleasure of working with Audrey from Joy's customer service team, and I cannot say enough good things about her support! She was incredibly helpful and patient, guiding me through the entire setup process step-by-step. Audrey ensured that every detail was perfect so that we could activate and publish the app on our website immediately after our chat. Her expertise and friendly assistance made the experience seamless and efficient. Thank you, Audrey, for your outstanding service!

Kalita
United States
1 day using the app
July 29, 2024

Tiana was quick and very knowledgable. I cannot thank her enough for her help in assisting me with my issue tonight.

BlackMountainPlans
United States
4 months using the app
July 11, 2024

Audrey was a big help in getting through some obstacles. Can't wait to see our shop grow thanks to Joy!

Cheap Chick Trading Company
United States
2 months using the app
June 1, 2024

Great app and the customer service was very fast and responsive with Audrey.

Thrift Galore
United States
9 days using the app
April 15, 2024

Very good and fast support service, Hana helped me move the widget to the desired position of the widget

LuxDermaStore
Poland
5 days using the app
April 2, 2024

Maison from the support was amazing. That seamless process of having all my questions answered and issues resolved was second to none. Can recommend more. Thank you again Maison.

LT Central
Australia
About 2 hours using the app
March 22, 2024

The service is awesome, and they are always willing to help! Liz is the best I had two issues two different times and she fixed them both. Thanks

Shella Bella Beauty™️
United States
About 2 months using the app
February 9, 2024

Abby was a fantastic help! Solved my query immediately and great CS mindset! I love this app and its amazing team :) <3

Print Me Happiness
France
About 2 hours using the app
January 6, 2024

I had some issues setting up and Esther was very kind and helpful, she stayed with me until everything was fixed. Awesome customer service.

sanarmony
Canada
About 1 hour using the app