Joy Loyalty Program Rewards
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Reviews (1,791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.
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Audrey & Jade were awesome, very helpful
Loving using this app. it's super easy. Great quick customer service also from Sonny. he made it super easy to understand and fixed my problem so fast. thanks for great service.
To expensive for a start up business.
Hi HEAVENLY WICKED Store Owner,
Thank you again for your feedback and for giving Joy Loyalty a try. We completely understand that every dollar counts when you're just starting out, and we truly appreciate your perspective.
Our team has followed up to provide further assistance, and we hope that helped clarify things and support your business better. If you ever decide to explore Joy Loyalty again in the future, we’d be more than happy to help you set up a cost-effective program that fits your needs.
Wishing you all the best with your store’s growth!
Warm regards,
Joy Loyalty Team
Great Customer Support Staff!! and they assisted in setting up everything for us! :)
Sonny was really helpful and made things easy
So far, so good! Their team is quick to respond to inquiries via the live chat. Audrey helped me in no time when I had a question about how to add a referral block to a landing page on our website!
Hi Sweet Pea Plant-Based Kitchen,
Thanks for your positive feedback! I'm delighted to hear our live chat support has been helpful. I'll make sure Audrey knows how much you appreciated her quick assistance with adding the referral block to your landing page. We're here to help your plant-based kitchen reward your customers effectively!
Warm regards,
The Joy Loyalty Team
Whoever they got to help us get everything set up and working are just amazing people. They not only answered every question but literally kept asking me if they could set all of the different benefits of their App up in my store! I am now just so excited to start using it. This company will get you completely set up and quickly running!
Hi Skullz & Hides EDC Leatherworks Co.,
Thank you for such a fantastic review! We're thrilled our team went above and beyond to help you get everything set up so smoothly. Your excitement about using Joy Loyalty makes our day! We're always here to support you as you grow your loyalty program, and we can't wait to see how it helps your leatherworks business thrive. Thanks for choosing us!
Warm regards,
The Joy Loyalty Team
This app is really good. Saved us lot of money with plenty of features. After customer service is top notch especially thanks to Hana for prompt help
Hi OKANA,
Thank you for your wonderful review! We're thrilled to hear Joy is providing great value with its many features. I'll make sure Hana knows how much you appreciated her prompt help. We're committed to continuing this level of support as you grow your loyalty program in New Zealand!
Warm regards,
The Joy Loyalty Team
Was struggling to get the judge.me to connect but thanks to Hana this was solved. Awesome support
Had great experience so far. Seems to have great features in free plan compared to other loyalty apps. Great support from Audrey and Andrew.
Hi THE EUPHORIKA,
Thank you for your wonderful feedback! We're thrilled you're finding value in our free plan features compared to other loyalty apps. I'll make sure both Audrey and Andrew know their support was appreciated. We're committed to providing great options at every plan level and look forward to continuing to support your UK business!
Warm regards,
The Joy Loyalty Team
