Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,791)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

February 8, 2026

It's a wonderful loyalty program, especially for small businesses like us. Very easy to set up and navigate. Hana did a great job helping us out during the onboarding. She helped us set things up, which gave us a headstart! Thanks, Hana!

Hishiro
Singapore
About 1 month using the app
Joy Loyalty Program & Rewards replied February 25, 2026

Thank you for this lovely review! We are glad Joy has been a great fit for your business, and that Hana could give you a great headstart. We are always here to support you on your loyalty journey!

February 7, 2026

Easy to use, intuitive, and great customer service. Thank you for all your help Hana!!

Aware House
United States
About 1 month using the app
Joy Loyalty Program & Rewards replied February 25, 2026

Thank you so much for your kind words! We'll make sure Hana sees this — she'll be thrilled! We're always here whenever you need us!

February 5, 2026

JOY is by far the best loyalty program for Shopify!

A big thanks to Hana and Ryan for helping me developing and customizing my program :-)

Nygaard Shop
Denmark
About 1 year using the app
Joy Loyalty Program & Rewards replied February 25, 2026

Thank you so much for your kind words! Our team works hard every day to make your experience as smooth as possible. We're always here whenever you need us!

April 29, 2026

The support team’s dedication deserves high praise. Hana and Andrew immediately identified the problem and, despite the late hour, fixed all the issues on my website. I highly recommend them!

Twój dostawca kawy | Palarnia kawy Kofimatik
Poland
6 months using the app
February 3, 2026

Great app, intuitive and fantastic help from Hana! Thankyou!

Eastgate Fabrics
United Kingdom
15 days using the app
Joy Loyalty Program & Rewards replied February 25, 2026

Thank you so much for your kind words! We'll make sure Hana sees this — she'll be thrilled! We're always here whenever you need us!

January 29, 2026

Audrey has been helping me since the beginning. Very prompt on chat, and shares easy to read screen shots to help guide me. Thanks Audrey!!!

Copperstate Tackle
United States
1 day using the app
Joy Loyalty Program & Rewards replied February 25, 2026

Thank you so much for your kind words! We'll pass your kind words to Audrey — she'll be so happy to hear this! We're always here whenever you need us!

January 30, 2026

Used Joy for a long time, they never let you down, professional, kind and fast, that's what you call a superlative support. And special thanks today to Sonny, great work!

TOM GOLD HAIR
United Kingdom
2 months using the app
Joy Loyalty Program & Rewards replied February 25, 2026

Thank you so much for your kind words! Our team works hard every day to make your experience as smooth as possible. We're always here whenever you need us!

January 29, 2026

The app works exactly as needed with all the features mentioned, and Hana handled all my questions smoothly and showed me all the steps needed!

Gemaee UAE
United Arab Emirates
8 days using the app
Joy Loyalty Program & Rewards replied February 25, 2026

Thank you so much for your kind words! We'll make sure Hana sees this — she'll be thrilled! We're always here whenever you need us!

January 27, 2026

Great customer support from Hana!

epoché
United States
About 3 hours using the app
Joy Loyalty Program & Rewards replied February 25, 2026

Thank you so much for your kind words! We'll make sure Hana sees this — she'll be thrilled! We're always here whenever you need us!

January 22, 2026

This apps helps our customer to stick to our platform and order with us.

Thankful for Hana big help in providing the step for our customer to redeem points after their review and purchase. Happy with the services.

Common Goods
Malaysia
Over 2 years using the app
Joy Loyalty Program & Rewards replied February 25, 2026

Thank you so much! We are glad Joy is helping you build customer loyalty and keep them coming back. We look forward to supporting your growth!