Joy Loyalty Program Rewards
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Reviews (1,791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.
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I recently installed the Joy Loyalty app for my shop and ran into a small glitch. I contacted customer service, and Abby and the team resolved it incredibly quickly! Amazing customer service and a very easy app to work with. Highly recommended!
Thank you for your kind words! We will pass your compliments along to Abby - she will be so happy to hear this. We are always here to help whenever you need us!
Wir nutzen die App seit einigen Monaten, funktioniert bisher, manchmal ist unser Theme nicht ganz kompatibel aber der Support ist immer sehr schnell und hilfsbereit und konnte bisher alles klären, danke an Hana und Mark!
Als Anwender der kostenlosen Variante hatte ich soweit herausragende Erfahrung mit dem Kundendienst mit sehr schneller Reaktionszeit. Die Applikation bietet einen umfangreichen Baukasten für verschiedene Verdienst- und Einlösemöglichkeiten. Sehr empfehlenswert.
The app is pretty solid, but the customer support makes the whole experience even better. They are responsive and will always find a solution to your answer. Highly recommend!
Thank you for the kind words! We are glad our support team has been there for you. We look forward to continuing to help you get the most out of Joy!
Hana was fantastic at sorting a small issue super quickly. Very impressed at the speed of support!
Thank you for this great feedback! We are so glad Hana could sort that out quickly for you. Fast support is something we take real pride in - let us know if there is ever anything else we can help with!
Hana was very patient as we went thru with different test case scenarios of the apps behaviour. She was providing me all answers to various combinations and possiblites which I hadnt thought about especially notifcations. I was given an elaborate step by step test cases for multiple scenarios. I would say, he patience is her key to providing this awesome support. Great work both Hana and Avada
Thank you for this wonderful review! We are so glad Hana could walk you through everything patiently. We are always here to make sure you feel fully confident with the app - do not hesitate to reach out anytime!
Hana has assisted me on everything I have questions on regardless if it was free plan or pro plan. Very responsive, very helpful, very worthy to invest for e-commerce :D
Thank you for this wonderful feedback! We are so glad Hana has been there for you on every question regardless of your plan - everyone deserves great support. Do not hesitate to reach out anytime!
The app has many good features and can fit most eshop.
CS (especially Hana) is really helpful on all our question and bugs fixing.
I can get all support from them. Thank you so much.
Thank you so much! We are glad Hana has been helpful with all your questions and issues. We look forward to continuing to support you and your shop!
Hana was extremely helpful with helping my business migrate over loyalty points from a different loyalty program :)
Thank you so much for your kind words! We'll make sure Hana sees this — she'll be thrilled! We're always here whenever you need us!
Hana was so helpful with guiding me through an issue!
Thank you so much for your kind words! We'll make sure Hana sees this — she'll be thrilled! We're always here whenever you need us!
