Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,790)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

November 3, 2025

The team is very responsive and helpful when attempting to set up the program. Hana has been very easy to learn from and shows how to set up the integrations quickly

Lalka Beauty Co.
United States
13 days using the app
October 27, 2025

Joy fully meets our needs, offering a wide variety of perks while remaining very convenient and easy to set up.

Whenever I have a question about the setup, the chat support responds quickly and is highly knowledgeable. Special shoutout to Audrey for the amazing support!

Habsburg Kleidermanufaktur
Austria
8 months using the app
Joy Loyalty Program & Rewards replied November 5, 2025

Hi there,

Thank you so much for your wonderful review! We're so glad to hear that Joy fully meets your needs and that you find the setup simple and convenient.

It’s great to know our support team has been helpful whenever you’ve had questions — and Audrey will be so happy to hear your kind words!

Best regards,
Joy Team

October 27, 2025

Joy Loyalty is an amazing app for Shopify! It’s easy to use, flexible, and packed with great features to engage customers and boost loyalty. Big thanks to Daniel for his outstanding support — super helpful, quick, and friendly. Thanks to him, setting up was a breeze. Highly recommended!

Cool-Vita DTC
Indonesia
About 1 month using the app
October 24, 2025

It's a simple to use and effective app, and support (esp. Audrey) is very helpful.

Gorgeous Promotions
Australia
Almost 3 years using the app
October 24, 2025

The service of Hana and the rest of the team was just amazing, helped with everything and still helping , great first experience all I can say , easy 5star

Lakforyou
Israel
About 12 hours using the app
October 20, 2025

Our team does not have professional technical personnel, and we are grateful to the technical support staff Hana for her help in making the program run normally.

USA-Hiboost
United States
6 months using the app
October 20, 2025

I was having issues getting the look and feel of the app to match my store. I contacted support via chat and was assisted by Hana. I explained what I wanted it to look like. I stepped away for a meeting and when I returned Hana had the app streamlined and matched exactly what I was looking for

Burn to Perfection LLC
United States
About 1 month using the app
October 19, 2025

The support is extra ordinary. Jasmine was very engaged in helping wherever she could. Very happy with the support and the app.

Joachim Kaeser
Switzerland
5 days using the app
October 18, 2025

thanks for guidance Audrey

FABRIZO FASHION
United Arab Emirates
About 1 hour using the app
October 17, 2025

Alyssa was so helpful. very nice app for loyalty and rewards program but i hope it will be more affordable to businesses that are starting app. it has free feaures but i love the essential plan but could not afford atm.

Dewy Demure
Australia
About 2 hours using the app