Joy Loyalty Program Rewards
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Reviews (1,790)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.
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Having some sort of rewards/refferal system has been on my to-do list for way to long! I signed up for Joy because it seemed to check all the boxes I needed. I was a little intimidated by getting everything set up so I clicked the little "help chat" button and Hana was able to get everything set up on my website super fast and without me having to try and figure it out myself! If you're worried about the set up time, just get in there and ask the team for help!
Everything is good until now, been using this app for a while. Their supports are just great. Hana and Andrew really got us on customizing, wonderful service!
great assistance always, Hana is really helpful.
Audrey has been a great help in answering questions quick and easy to understand! thank u Audrey!!
Joy has been a helpful tool in our campaigns. Their customer support is consistently exceptional, and a special thanks to Abby for her thorough assistance in our recent rewards program.
Hi there,
Thank you so much for your kind feedback! We’re delighted to hear that Joy Loyalty has been a helpful tool for your campaigns and that our customer support has met your expectations.
A special thank-you for mentioning Abby — she’ll be thrilled to know her assistance made a positive difference in your recent rewards program.
Best regards,
Joy Team
The support provided by this company is absolutely the very best. I have used many, many apps over my 10+ years with Shopify and the support offered by Joy is top notch. I especially want to shout-out Hana. She guides me through, step by step, with helpful screenshots anytime I have a question on making changes or initial setup. Highly recommend asking for Hana when you are stuck!
Great app for loyalty programs with Shopify. Easy to install, configure, and use. We had a small issue and received great customer support with Hana.
This app is excellent, the best I have found for loyalty rewards. It's also the best-looking and most customizable. The customer service is top-notch, Audrey and everyone else has been so helpful!
Abby（艾比） Very friendly, she helped me solve some problems, truly excellent service and products
The app is working good and has the functionalities that we need for our loyalty program. We were helped by Hana today to fix the calculator on our side and was resolved quickly.
