Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,791)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

Edited April 30, 2025

Aubrey was a great help. She helped me troubleshoot editing discount codes.

Alpine Products
United States
4 months using the app
January 27, 2025

They respond quickly and provide clear answers to questions about points and rewards. Overall, it’s easy to get the help you need, and the team is friendly and efficient.

DIPANNIKI
India
About 1 month using the app
Joy Loyalty Program & Rewards replied March 19, 2025

Hi DIPANNIKI,

Thank you for your kind review! We're delighted to hear you're getting quick, clear answers about points and rewards from our team. Making loyalty programs simple to manage is our priority, and we're glad our friendly support is helping you get the most from Joy. We look forward to continuing to support your business in India!

Warm regards,
The Joy Loyalty Team

January 22, 2025

Love this app! and Customer service is very fast and effective. Thank you so much Hana for helping me. She is very knowledgable and kind.

Adorning Impact
United States
4 months using the app
January 20, 2025

This is a great app! And the customer service is excellent. If you run into any problems, they're right there to help!

A Lady's Accessories Boutique
United States
22 days using the app
January 20, 2025

Joy, the loyalty app, has been a fantastic addition to our business! Their customer support is outstanding, and Hana, in particular, went above and beyond to assist me. Highly recommend!

Canine India
India
About 1 month using the app
Joy Loyalty Program & Rewards replied March 19, 2025

Hi Canine India,

Thank you for your wonderful review! We're thrilled to hear Joy has been a fantastic addition to your business. I'll make sure Hana knows how much you appreciated her above and beyond assistance. We're committed to providing this level of support as you continue to grow your loyalty program for pet lovers in India!

Warm regards,
The Joy Loyalty Team

January 20, 2025

I was able to get my issue resolved, so far the app has been easy to work with, I'm launching it tomorrow to my customers, and I hope I can make a huge impact to my sales using a loyalty app

Pixie's Magic Spell
United States
About 2 hours using the app
January 19, 2025

customer service is the best. i was reached out by Hana and she helped a lot and she's very friendly

American Center Outlet
Lebanon
3 months using the app
January 18, 2025

Abby was amazing, quick, and responsive. I appreciate the immediate online support this helps small business owner expand their business quickly without the hassle of feeling alone! Great App

MELABUTTA
United States
About 2 hours using the app
January 15, 2025

Jade was very helpful in guiding me through all the features & was very friendly too! 5 Stars!!!

Leg Avenue MX
United States
About 2 hours using the app
January 16, 2025

The support service in the person of Audrey and Raymond helped us very well with importing customers from another loyalty program, saving our customers time and nerves. Thanks to them!

Rumex US
United States
1 day using the app
Joy Loyalty Program & Rewards replied April 1, 2025

Hi Rumex US,

Thank you for your kind review! I'm delighted to hear Audrey and Raymond were able to help with importing your customers from your previous loyalty program. Those transitions can be challenging, and we know how important it is to save both time and frustration for you and your customers. We're excited to be supporting your business right from the start of your Joy journey!

Warm regards,
The Joy Loyalty Team