Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,791)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

January 5, 2025

Love this app & the support Hana was amazing

Nelson’s Treats
United Kingdom
Over 1 year using the app
January 4, 2025

Audrey helped me out with getting our rewards program set up very promptly

Leoniq
United Kingdom
About 23 hours using the app
January 4, 2025

Loyalty Program made setup a breeze! With easy customization, valuable features, and excellent support, they’ve helped me enhance customer loyalty effortlessly. Thank you for the amazing assistance! <3

LaShop
Albania
About 2 hours using the app
January 4, 2025

I had the pleasure of working with Audrey from the Joy Loyalty Program support team today, and I couldn't be more impressed! She was incredibly helpful and prompt, even going the extra mile to log into our system to ensure all settings were configured correctly. Audrey's politeness and efficiency made the entire process smooth and stress-free. Thank you for such outstanding support!

Salty Days
Australia
8 days using the app
Joy Loyalty Program & Rewards replied March 19, 2025

Hi Salty Days,

Thank you for your wonderful feedback! I'll make sure Audrey knows how much you appreciated her going the extra mile to check your system settings. We're committed to making your loyalty program setup smooth and stress-free, and it's great to hear we hit the mark! We're excited to support your business in Australia as you continue your loyalty journey with Joy.

Warm regards,
The Joy Loyalty Team

January 1, 2025

Super helpful and quick replies! Helped with all the customization I needed :)

Little Trouble
United States
About 5 hours using the app
December 30, 2024

sonny helped me solving a design preference on the app and customer service is so fast and great.

ONEMOREGANG
Egypt
17 days using the app
December 30, 2024

Hana has been a great help! I am very impressed and grateful. Thank you Hana! The app also looks really good

This little boutique
United States
2 days using the app
December 30, 2024

Functions as advertised, easy to use UX, VERY quick and helpful customer support chat that goes straight to a real support team member.

icecreamsource
United States
About 1 year using the app
Joy Loyalty Program & Rewards replied March 19, 2025

Hi icecreamsource,

Thank you for your fantastic review! We're thrilled to hear Joy is delivering exactly what you need with its easy-to-use interface. It's great to know our direct-to-human support chat has been quick and helpful for you. We appreciate your continued trust in our app for nearly a year and look forward to supporting your loyalty program's ongoing success!

Warm regards,
The Joy Loyalty Team

December 29, 2024

The app is great, easy to use and the customer service is very prompt, special mention to Hana, she is very professional

DK-SILKSILKY
United Kingdom
6 months using the app
December 28, 2024

The features on this app are great! And the customer service from Audrey and Andrew has been wonderful!

Opal Lily
United Kingdom
About 17 hours using the app