Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,791)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

December 25, 2024

Hana is really nice. She helps me solve my problems.

VITURE
United States
10 days using the app
December 25, 2024

Audrey is so helpful and he managed to set everything for me

NajmaDesigns & Co.
United States
About 1 hour using the app
December 24, 2024

Hana was very helpful and prompt with assisting us! The team is always lives up to their reputation and it has been a good experience thus far

Think Batik
Singapore
6 months using the app
December 23, 2024

Really good app and Abby from their Customer Service team has been really amazing and helped me set it all up and answered all queries I had.
Thank you!

Sublimation Blanks UK
United Kingdom
About 1 year using the app
Joy Loyalty Program & Rewards replied April 1, 2025

Hi Sublimation Blanks UK,

Thank you for your lovely review! We're delighted to hear you're enjoying Joy's features. I'll make sure Abby knows how much you appreciated her help with the setup and her answering all your questions. We value your continued trust in our app for about a year now and look forward to supporting your business in the UK!

Warm regards,
The Joy Loyalty Team

December 20, 2024

Parkash fixed something for me today! He was great to work with. Thank you again!

Aroma Bead Depot
United States
About 1 year using the app
December 19, 2024

I have found this application to be highly effective for my clients, and it is user-friendly. Whenever I have inquiries, the support team is extremely helpful and responds promptly.

Shayna Gibbons Keeley Boutique
United States
4 months using the app
Joy Loyalty Program & Rewards replied March 19, 2025

Hi Shayna Gibbons Keeley Boutique,

Thank you for your wonderful feedback! We're thrilled to hear Joy is proving both effective for your clients and user-friendly for your boutique. It's great to know our support team has been responsive and helpful whenever you've needed assistance. We're committed to continuing this level of service as you grow your loyalty program!

Warm regards,
The Joy Loyalty Team

December 16, 2024

Hana was quick to reply, and efficient in her resolution. Thank you!

Ollie & Nic
United Kingdom
6 days using the app
December 12, 2024

Our customers love the simplicity of the reward program. Easy to understand and easy to use!! :)

Style Niche Boutique
United States
Almost 2 years using the app
Edited January 15, 2025

Quick support. Alyssa was very helpfull

Tuju
Romania
About 2 months using the app
December 8, 2024

Awesome app and has plenty of functionality on the free plan for new businesses getting started. Amazing, quick support from Audrey when I got stuck configuring a widget too.

Feliks Skincare
Australia
About 1 month using the app
Joy Loyalty Program & Rewards replied March 19, 2025

Hi Feliks Skincare,

Thank you for your lovely review! We're delighted to hear you're finding great value in our free plan as you get your business started. I'll make sure Audrey knows how much you appreciated her quick help with your widget configuration. We're committed to supporting businesses at every stage of growth, and we're excited to be part of your skincare journey in Australia!

Warm regards,
The Joy Loyalty Team