Joy Loyalty Program Rewards
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Reviews (1,791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.
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The friendly customer service is always at my finger tips to walk to me through anything I need help with, shout out to Audrey!
Audrey and Anivia were very helpful in helping integrate Joy into our Shopify Site!
So far so good. Needed assistance setting up the loyalty page and Hana was quick and efficient.
Support was really helpful especially Sonny who went extra mile to answer all my requests.
Consistently one of the most efficient live chat support teams I've ever encountered. They respond quickly every time & are always a great help. Damian and Andrew helped me today with an issue & it was done so quickly!
Hi SKINICIAN,
Thank you for such a wonderful compliment about our support team! I'll make sure both Damian and Andrew know how much you appreciated their quick assistance today. We pride ourselves on providing efficient help when you need it, and it's great to hear we're consistently meeting that standard. We're grateful for your continued trust in Joy for about a year now and look forward to supporting your skincare business's loyalty program!
Warm regards,
The Joy Loyalty Team
We ran into an issue where our customers weren't able to access their loyalty accounts through our website. Tracy was quick to reply, professional, friendly and got our issue resolved in a timely manner.
Hi Kaotic Kreations,
Thank you for your feedback! I'm glad Tracy was able to quickly resolve the issue with your customers' loyalty account access. Ensuring your customers can seamlessly interact with their rewards is so important, and we're happy our team could provide that timely support. We appreciate your continued trust in Joy for about a year now and look forward to supporting your loyalty program's success!
Warm regards,
The Joy Loyalty Team
Firstly, I would like to say a huge thank you to Alyssa and the team. She is extremely professional and swift in her work. I didn't know how to create my loyalty page and they helped me for free with my theme and got it running on my Shopify. I am so grateful for this and highly recommended them. Thanks so much !
Hana was great, polite and helped me with setting up the account
Audrey was very helpful with the initial setup of the app. Looking forward to growing our rewards program with this app.
The app is relatively easy to set up but the best bit is the support available all the time. Thanks Hana
