Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,791)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

October 14, 2024

i buy and installed this app it is working fine and support team "Hana" and "Raymond" is also help for any customization. i recommended this app

Soleilclothing
India
24 days using the app
Joy Loyalty Program & Rewards replied October 17, 2024

Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with the app and that Hana and Raymond were able to assist you with your customization needs. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, don't hesitate to reach out. Enjoy using the app!

October 13, 2024

Hana is so professinoal, she basically solved my problem in no time at all, thanks a lot!!

ClickyCaps
China
About 3 hours using the app
Joy Loyalty Program & Rewards replied October 17, 2024

Thank you for your kind words! We're delighted to hear that Hana was able to resolve your issue quickly and professionally. We strive to provide excellent support, and it's wonderful to know that you had a positive experience. If you need any more assistance in the future, feel free to reach out. Thanks again!

Edited January 9, 2026

Hana has assisted me on everything I have questions on regardless if it was free plan or pro plan. Very responsive, very helpful, very worthy to invest for e-commerce :D

TasteBudds.
Malaysia
Over 1 year using the app
Joy Loyalty Program & Rewards replied October 17, 2024

Thank you so much for your wonderful review! We're thrilled to hear that Audrey and Maison provided you with exceptional support, whether you were on the free plan or the pro plan. It's great to know you found their assistance responsive and helpful. Your feedback is invaluable, and we're glad to be a part of your e-commerce journey. If you have any more questions or need further assistance, feel free to reach out anytime!

October 10, 2024

Always great support and our customers love it. Thanks!

Performance Audio
United States
Over 1 year using the app
Joy Loyalty Program & Rewards replied October 17, 2024

Thank you for the fantastic feedback! We're delighted to hear that you and your customers are enjoying our service. Providing great support is our priority, and we appreciate your continued trust in us. If you need any assistance or have further questions, don’t hesitate to reach out. Thanks again!

October 9, 2024

Easy to use and navigate, amazing support - Audrey is super helpful, highly recommend!

Jenny Hayley
United Kingdom
4 months using the app
Joy Loyalty Program & Rewards replied October 17, 2024

Thank you so much for your positive feedback! We're delighted to hear that you found the app easy to use and that Audrey provided you with amazing support. Your recommendation means a lot to us! If you have any questions or need assistance in the future, don’t hesitate to reach out.

October 8, 2024

Audrey was super helpful with getting the loyalty program setup and launched in a matter of minutes! Thank you :)

Bubbles & Balms
Canada
20 days using the app
Joy Loyalty Program & Rewards replied October 17, 2024

Thank you for your wonderful feedback! We're glad to hear that Audrey was able to assist you in setting up and launching your loyalty program so quickly. If you need any further help or have more questions, don’t hesitate to reach out. We're here to support you! :)

October 7, 2024

I had the pleasure of working with Hana today regarding my inquiries with Joy App, and I couldn't be happier with the support I received. Hana was incredibly helpful, attentive, and quick to provide clear and thorough answers to all my questions. Her professionalism and friendly demeanor made the entire experience seamless and stress-free. I truly appreciate her dedication and efficiency. Thank you, Hana, for your outstanding support!

Nillary
United States
10 days using the app
Joy Loyalty Program & Rewards replied October 17, 2024

Thank you so much for your wonderful feedback! We're delighted to hear about your positive experience with Hana and the Joy App. We're proud to have her on our team, and it's great to know she provided you with the support and assistance you needed. Your kind words truly motivate us to continue delivering excellent service. We'll make sure to share your appreciation with Hana. Thanks again!

October 5, 2024

Just started using the loyalty program after testing multiple others. Great value and fantastic support and onboarding help from Hana and Anivia. :)

happyhoof.no
Norway
About 24 hours using the app
Joy Loyalty Program & Rewards replied October 7, 2024

Thank you so much for your wonderful review! We’re thrilled that you chose our loyalty program after testing others and found great value in it. It's fantastic to hear that Hana and Anivia provided you with excellent support and onboarding assistance.

If you need any further help as you continue using the program, don’t hesitate to reach out—we’re always here for you!

Best regards,

October 3, 2024

very helpful support team from Abby and Andrew

Anaqa Inspired
United Kingdom
About 1 month using the app
Joy Loyalty Program & Rewards replied October 7, 2024

Thank you so much for your kind words! We're delighted to hear that Abby and Andrew provided you with helpful support. Our team is always here to assist you whenever you need it.

If you have any further questions or need assistance, feel free to reach out!

October 1, 2024

Hana was FANTASTIC! There was no way that I would have been able to configure everything that she was able to do in 10 minutes! Very knowledgable and communicative! Great app

Rockstar Peach
United States
9 months using the app
Joy Loyalty Program & Rewards replied October 2, 2024

Thank you so much for your kind words! We're thrilled to hear that Hana was able to assist you so efficiently. Our team strives to provide the best support possible, and it's wonderful to know that you had a great experience. If you need any further help, don't hesitate to reach out. We're here for you! 😊