Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,791)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

September 21, 2024

Tiana was very very helpful and fast. Thank you

FormTech
New Zealand
About 23 hours using the app
Joy Loyalty Program & Rewards replied September 25, 2024

Thank you for the kind words! We're so happy to hear that Tiana was helpful and quick to assist. If you ever need anything else, feel free to reach out. We appreciate your support!

September 11, 2024

Audrey has been amazing with her customer service. We have been using this app for over a year and have no issues.

The Mystical Moons
United States
Over 2 years using the app
Joy Loyalty Program & Rewards replied September 18, 2024

Thank you for your kind review! We're delighted to hear that Audrey provided amazing customer service and that you've been enjoying the app for over a year with no issues. Your continued support means a lot to us. If you ever need anything, we’re always here to help!

September 12, 2024

William did a great job fixing an error that was giving me trouble. Their customer support is very quick. Moving from a different reward app was easy.

7 Day Glow
United States
2 days using the app
Joy Loyalty Program & Rewards replied September 18, 2024

Thank you for your positive feedback! We're glad to hear that William was able to resolve the error and that you found our customer support to be quick and efficient. It’s great to know that the transition from your previous rewards app was smooth. If you need any more assistance or have further questions, we're here to help!

September 11, 2024

Love the app! It's easy to set up and use. The customer service team is fast, responsive, and reliable. Thank you CS Lydia, for her incredible help in resolving the issues on my website. Highly recommend it for anyone looking for a smooth experience!

Naturh
Malaysia
5 months using the app
Joy Loyalty Program & Rewards replied September 12, 2024

Thank you so much for your kind words! 🌟 We're thrilled to hear that you found the app easy to set up and use. It's wonderful to know that our customer service team, especially Lydia, was able to assist you and resolve the issues on your website. We truly appreciate your recommendation and look forward to supporting you further! 😊

September 10, 2024

Customer service agent Hana was very helpful when setting up my account

Dave's Meal Prep
United States
15 minutes using the app
Joy Loyalty Program & Rewards replied September 12, 2024

Thank you so much for your kind words! 😊

We're glad to hear that Hana was able to help you with setting up your account. Our team is always happy to assist, and we're here for you anytime you need further support!

September 10, 2024

Audrey from Avada helped me today with my questions. She was super helpful and speedy. I had a problem with publishing the app on my new theme, and she fixed it for me in a blink of an eye.

UniKeys
Canada
11 months using the app
Joy Loyalty Program & Rewards replied September 12, 2024

Thank you so much for your wonderful review! 😊

We're thrilled to hear that Audrey was able to assist you quickly and effectively with your theme issue. Our team is always here to provide speedy and helpful support whenever you need it!

If you have any more questions or need further assistance, don’t hesitate to reach out.

September 7, 2024

It's great, provides many options, thanks to Hana for helping me setup easily.

Tiara Official
Pakistan
About 4 hours using the app
Joy Loyalty Program & Rewards replied September 8, 2024

Thank you for the positive feedback! We're glad you're finding the app useful and that Hana was able to assist you with the setup. If you need any further help or have more questions, feel free to reach out. We're always here to support you!

September 6, 2024

I spoke to lydia i was struggling to implement some features on the app. She was very patient and helped me with implementing what i required. I am very happy.

Dinner Lady
United Kingdom
6 months using the app
Joy Loyalty Program & Rewards replied September 8, 2024

Thank you for sharing your experience! We're delighted to hear that Lydia was able to assist you with implementing the features you needed. It's great to know that her patience and support made a positive impact, and we're glad you're happy with the outcome.

If you need any further help or have more questions, don't hesitate to reach out. We're always here to assist!

August 31, 2024

Thanks to Audrey for all her help. Made it all very easy to navigate.

Training House Shop
Australia
1 day using the app
Joy Loyalty Program & Rewards replied September 4, 2024

Thank you for your feedback! We're glad to hear that Audrey was able to make everything easy to navigate for you. If you need any more assistance, don't hesitate to reach out. We're always here to help! 😊

September 1, 2024

Pamela was extremely helpful in getting our ap set up. She helped with importing our customers and points and helping navigate the app to set it up for use.

Gam3 Escape
United States
About 3 hours using the app
Joy Loyalty Program & Rewards replied September 4, 2024

Thank you so much for your kind words! We're thrilled to hear that Pamela was able to assist you in setting up the app, importing customers and points, and helping you navigate everything smoothly. If you need any further assistance, feel free to reach out – we're here to help! 😊