Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,792)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

August 29, 2024

Your team has been very helpful with getting the Joy program up and running. Thank you to everyone who helped us work through our issues.

The Argus Collection
Canada
3 days using the app
Joy Loyalty Program & Rewards replied September 4, 2024

Thank you for your feedback! We're so glad our team could assist in getting the Joy program up and running smoothly for you. If you need anything else, don't hesitate to reach out. We're always here to help! 😊

August 27, 2024

Easy to use and live chat is always helpful, I spoke with Tiana and she was great!

HEATWAVE
New Zealand
About 1 month using the app
Joy Loyalty Program & Rewards replied September 5, 2024

Thank you for your kind words and for taking the time to leave a review!

We’re thrilled to hear that you found the app easy to use and that Tiana provided excellent support. I’ll be sure to pass on your compliments to her.

If you have any more questions or need further assistance, feel free to reach out. We’re here to help!

August 26, 2024

quick response and keen to help.

Shary Australia
Australia
3 months using the app
Joy Loyalty Program & Rewards replied September 5, 2024

Thank you for your kind words! We're glad to hear that our team was quick to respond and helpful.

If you need any further assistance or have any questions, feel free to reach out. We’re always here to help!

August 26, 2024

Wonderful experience from start to finish! The customer support is phenomenal!! The app is so powerful and has so many feature that will help us grow our existing business and get new business! We can't say thank you enough!!

Laos To Your House, Inc.
United States
22 days using the app
Joy Loyalty Program & Rewards replied September 5, 2024

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had a fantastic experience with our app and support team.

Your enthusiasm and support mean a lot to us. If you ever need further assistance or have any questions, don’t hesitate to reach out. We're here to help you succeed!

Thank you once again for your kind words and for being a valued customer.

August 25, 2024

easy to set up. didnt really needed any help with the information they had. customer support was 24/7, so its good if any issue arise. Thanks cs, mia for the fast checks and resolution.

8storeytree
Singapore
6 months using the app
Joy Loyalty Program & Rewards replied September 5, 2024

Thank you for your feedback! We're glad to hear that you found the setup easy and that our 24/7 customer support met your needs.

Mia and the team are always here to help, so if you have any more questions or need further assistance, please don’t hesitate to reach out.

August 22, 2024

The app seems very complete and with a monthly plan at a fair price. The support with Emily is super!

AlimentariCasaItalia
Romania
About 2 hours using the app
August 21, 2024

It was a very good experience, I connected with Tiana from the support team, and my issues were resolved in a few minutes.

Auli Lifestyle
India
4 months using the app
August 17, 2024

The customer service provided is excellent, as it is fast and experienced.

XSESWARY
United Arab Emirates
3 days using the app
August 15, 2024

Thanks Audrey for quick and professional reponse

Irohas Photo
Australia
3 days using the app
Edited December 3, 2025

Jade, Alicia, Cody, and Sonny were super helpful in getting our new theme's Loyalty Point page all set-up! I was having trouble with being able to add the blocks and she quickly got them in there and was very kind. Love this app.

Follow-up: I needed help again, shocker! lol! Alicia was so kind and quick with providing some custom coding to make the widget work on my page by their team. Thank you so much and saved me a headache!

Bea's Bayou Skincare
United States
Over 2 years using the app
Joy Loyalty Program & Rewards replied September 5, 2024

Thank you for your wonderful feedback! We're delighted to hear that Tiana was able to assist you with setting up the Loyalty Point page and that Hana provided quick and helpful support with the custom coding for the widget.

We’re thrilled that you love the app and that our team could make your experience a positive one. If you need any more help or have further questions, please don’t hesitate to reach out.

Thank you for your continued support!