Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,791)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

September 30, 2024

HANNA PROVIDED GREAT SUPPORT

Kerrato Hair Fibres
India
3 days using the app
Joy Loyalty Program & Rewards replied October 1, 2024

Thank you for your kind words! We're pleased to hear that Hanna provided great support and made your experience a positive one.

If you need any further assistance, feel free to reach out. We’re always happy to help!

September 30, 2024

It was a great experience! Hana was incredibly helpful in getting our company seamlessly integrated with the app.

EXSENS-USA.com
United States
9 months using the app
Joy Loyalty Program & Rewards replied October 1, 2024

Thank you for your wonderful review! We're thrilled to hear that you had a great experience and that Hana was incredibly helpful in ensuring a seamless integration for your company.

If you need any further assistance, feel free to reach out. We’re always here to help!

September 29, 2024

Hana was amazing and quick at answering my questions. Helped me get everything set up within minutes. Great support!

Catch Fire Creations LLC
United States
About 1 hour using the app
Joy Loyalty Program & Rewards replied October 1, 2024

Thank you for your wonderful review! We're delighted to hear that Hana was amazing and quick in answering your questions, helping you get everything set up in no time. We take pride in providing great support, and it’s great to know we met your expectations!

If you need further assistance, feel free to reach out anytime.

September 26, 2024

I ran into an issue while setting up and Tiana took over at the end of anothers shift and was quick to respond and help. Still waiting on a respond from tech support on my original issue.

Leo & Roxy Yarn Co.
Canada
24 days using the app
Joy Loyalty Program & Rewards replied October 1, 2024

Thank you for sharing your experience! We're glad to hear that Tiana was quick to respond and assist you during the setup process. We truly appreciate your patience as our tech support team continues to look into your original issue.

If you need any further assistance in the meantime, feel free to reach out.

Thank you again for your understanding!

September 24, 2024

HANNA WAS VERY HELPFUL IN SETTING UP OUR REWARD PROGRAM

Wilkins & Olander
United States
4 months using the app
Joy Loyalty Program & Rewards replied October 1, 2024

Thank you so much for your kind words! We're thrilled to hear that Hanna was helpful in setting up your reward program. Our team is dedicated to providing the best support possible, and it's great to know that we could assist you effectively.

If you have any further questions or need additional assistance, please don’t hesitate to reach out. We’re here to help!

September 23, 2024

Easy setup with very helpful and responsive team! Extra thanks to Lydia and William for quick and easy assistance.

OFF THE LINE PERFORMANCE
United States
4 months using the app
Joy Loyalty Program & Rewards replied September 25, 2024

Thank you for your wonderful review! We're glad to hear the setup was easy and that our team, especially Lydia and William, could assist you quickly. We're always here to help, so feel free to reach out if you need anything else!

September 23, 2024

Lydia was super helpful when we were having issues with searching for customers. :) I've spoken to several team members and everyone is always very nice and addresses my issues promptly. Definitely recommend this app :)

Colonial Acres Coins
Canada
5 months using the app
Joy Loyalty Program & Rewards replied September 25, 2024

Thank you so much for your kind words! We’re happy to hear that Lydia and the rest of the team have been helpful in resolving your issues quickly. It’s wonderful to know you’ve had a positive experience with us. We appreciate your recommendation and are always here if you need further assistance!

September 23, 2024

I recently had some trouble navigating the app, but grateful for the customer support I received from Lydia. While the app can be a bit tricky at times, she was patient and took the time to walk me through each step, ensuring I was comfortable with how everything worked. Thank you!

Elisse Treasures
United States
2 months using the app
Joy Loyalty Program & Rewards replied September 25, 2024

Thank you for your feedback! We're sorry to hear you had some trouble navigating the app, but we’re so glad that Lydia was able to provide the support you needed. It’s great to hear she patiently walked you through everything, making sure you felt comfortable. If you ever run into any more issues or have questions, don’t hesitate to reach out—we’re always here to help!

September 22, 2024

Great service from Hana that helped to resolve my issues so promptly! I'm glad to have chosen Joy as our rewards program!

Barkily Australia
Australia
13 days using the app
Joy Loyalty Program & Rewards replied September 25, 2024

Thank you so much for your kind words! We’re delighted to hear that Hana was able to resolve your issues quickly. We're equally glad that you chose Joy as your rewards program, and we're here to ensure you have a great experience. If you ever need further assistance, feel free to reach out!

September 21, 2024

Tiana was very very helpful and fast. Thank you

FormTech
New Zealand
About 23 hours using the app
Joy Loyalty Program & Rewards replied September 25, 2024

Thank you for the kind words! We're so happy to hear that Tiana was helpful and quick to assist. If you ever need anything else, feel free to reach out. We appreciate your support!