Joy Loyalty Program Rewards
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Reviews (1,791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.
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Fast response when I had a question. So far I like the app. Still have some learning to do, but I think it will be perfect for my business needs!!
Excellent support and prompt action from the team. Hana was helping me out on my issue with the importing but all is good now. Kudos to HANA and Gideon!
Abby was very helpful and quick to respond ..
I just faced some technical issues recently. So, I contacted support and Wendy is the one who helped me a lot. And now everything is set.
Had issues with the app regarding branding colors and text changes. Esther from the support team was quick to respond and gave a solution in no time. Would recommend this app to any Shopify store owner that is looking for a reward program for their customers!
I wanted to share my appreciation for the amazing support I received from Lydia and Tony. They were incredibly helpful and went above and beyond to resolve my issue. Their exceptional service made a big difference, and I'm very satisfied with their assistance. Lydia and Tony are a credit to your team, and I'm grateful for their excellent support
Just moved from Smile, this app is perfect, the support has been 5*
Easy to use. Easy to set up and Competitive Pricing. POS App is fast
Fantastic customer service. I would give 5 stars, but there are a few little functional things I would love to have that are not quite there yet.
Excellent support by Hana ... We recently migrated to this Joy app and they have helped us in setting and migrating the points .. Great team and also very reasonable cost