Joy Loyalty Program Rewards
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.
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The app is great! with so many details and options. And customer support is also very good. Especially with great support of Hana, I believe you can solve everything!
Hana is great, she fixes things very quickly. Very responsive service!
I had several questions about setting up my store, and Jade handled everything with great care and expertise. She helped fix the icon, adjust the text alignment, and explained all the features clearly. Truly excellent customer service!
With the help of both Hana and Jade, they were able to assist me in fixing the Joy widget on our site. Not only this, but they spotted that the version of our widget was quite behind. They recommended we update, and from this it was 100x better. The app, worked and looked cleaner! Could not be more grateful! 10/10
Thank you so much for this wonderful review! We're thrilled to hear that Hana and Jade were able to get your Joy widget back on track, and that the update made such a noticeable difference in both how it works and how it looks.
That kind of proactive catch is exactly what our team aims for. We're always here if you need anything. 😊
Great App, Better Customer Support. Hana and Audrey were incredibly useful!
Hana was super helpful in assisting me with my request. I had an issue with a customers birthday points and she resolved this quickly and now my customer is happy! Thank you for the great service Hana! :)
Live support was great, they have helped setup most of the stuff needed and did it very fast, great app and glad we have changed.
Amazing app and the best support team ever!
They helped me resolve all my questions and set everything up exactly the way I needed
Special thanks to Audrey for the incredible support and patience!
Hana was such a pleasure to work with. She helped us set up a really simple and seamless way for customers to redeem their points, and also took the time to troubleshoot a few specific settings on our site.
Joy is a great app, really intuitive and flexible, and it has been a lovely addition to our store.
Hana was super friendly, easy to chat to, and clearly knew all the technical details inside out. She explained everything in a way that made sense and got things sorted quickly.
Really appreciate all her help, highly recommend!
Thank you so much for the kind words! We'll be sure to pass them along to Hana; she'll be so happy to hear this.
It's great to know the points redemption setup is working smoothly for your store, and that Hana could help you get those settings just right. That's exactly the experience we aim for!
We're here anytime you need us. Enjoy Joy! 😊
A very good and comprehensive application, with highly responsive support that knows how to adapt to our complex needs. Thank you!
