Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,789)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

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Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

April 26, 2023

The App is great! Generous free features! It also has a 14-day trial before committing to the pro version. Lydia is awesome! fast response and overall just been helpful! Highly recommended!

tcghobby
Taiwan
12 days using the app
May 2, 2022

I like this app, it's very useful. The support is top notch. I changed my shop theme and the support - Marcus - responded and helped me in minutes. A plus is that the app is free. Thank you!

Gifts For Family Online
United States
7 months using the app
May 2, 2023

I was not sure whether to use Joy or Smile and I am glad I chose Joy. I needed some help implementing parts to my store an Abby took care of it all! Thank you very much for a fast easy response!

Bowen Pies
United Kingdom
About 4 hours using the app
Edited August 18, 2022

Very good application with best in class customer support. Emily went above and beyond to help us. They keep working on new features and integration. Even free option gives you lots of features.

A2Z Mart
Australia
About 2 hours using the app
August 11, 2022

I tried this app and it's really amazing because it's totally free with a bunch of great features, Kodus for Liz for the fast and awesome customer care. Really happy to have this app in my store:) .

Dolk BJD
Philippines
About 1 month using the app
January 20, 2022

Great app. Marcus was incredibly helpful and fast to respond when I had a question. Synchs very well into store and is easy to use. I've tried previous programs but this one was the easiest to set up.

ESPI LANE
United States
29 minutes using the app
Edited March 30, 2022

I just set up the app, so I haven't seen it in action yet. What I've done so far to set it up was fairly easy and the customer service representative I spoke to was really helpful. Her name was Rainy.

Naseerah's Bake Shop
United States
About 1 hour using the app
Edited November 11, 2022

Amazing app! It was very easy to install and configure. We had it up and running in minutes. Matches our theme perfectly! The customer service is great, we had a small issue and Tony fixed in minutes.

Everything Games
Canada
6 months using the app
September 13, 2022

While initially utilizing the application, Juliana was able to provide quick chat support to help me through some processes of integrating the product. So far, the app is very easy to use and implement.

PigletInBloom
United States
41 minutes using the app
July 18, 2023

Have only had it for 2 hours but so far so good. I had a problem pop up and the live chat is amazing - Liz jumped on to help me and solved it really quickly.

I'll update this review if any issues arise.

Rusty Barrel Spirits
Australia
About 1 hour using the app