Junip Product Reviews App & AI

Junip Product Reviews App & AI

Reviews (1,167)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up and migrate from other review platforms, with a clean, intuitive interface. Many report higher review volume from automated flows and mobile-friendly forms, plus professional, customizable widgets that integrate smoothly with Shopify. It’s seen as affordable, focused on essential features, and simple to use. Support is frequently described as fast, proactive, and helpful, with merchants strongly recommending it.

February 19, 2024

We moved to Junip after being disappointed by two other big name review service providers and we couldn't be happier. Junip is light weight, affordable, easy to set up and looks great right out of the box. Also their customer service is world-class. We can't recommend it enough. Make the switch.

SHEATH UNDERWEAR
United States
About 1 month using the app
January 15, 2024

Great customer service. Easy to use software on the backend and for the customers. Easy to integrate with Shopify. My one suggestion would be to include product grouping for lower tiers as many competitors offer it in their basic package.

shroomworks
United States
About 2 months using the app
January 12, 2024

Its been truly a pleasure working with Junip. We moved from a large Review platform to them and its been a dream. Every issue we had with the other review platform is not a issue with Junip. Junip did everything for the migration and setup. Our reviews have already sky rocketed since integrated Junip. I love that they truly think mobile first when getting reviews from the customers. Cannot recommend this app enough!!!

MAKEUP BY MARIO
United States
About 1 month using the app
January 11, 2024

This app was selected due to its capabilities and due to the high price of our previous product rating and rewards app Stamped.

Although there are a few visual limitations with how the overall product review ratings are displayed, this app and the app's team has helped our site grow in product reviews, and customer outreach with their customer reply functionality. The Klaviyo and NOW Meta/Google integrations should also help our online presence and customer support when it comes to making a confident purchase.

Biggest highlight: Their customer service team, chat, and email representatives are SO knowledgeable and are always there to help.

Wondery
United States
8 months using the app
January 10, 2024

We moved from Yotpo to Junip and haven't looked back :) Marcus has been great with on boarding and follow ups to make sure we are getting the best use of the tool. Junip looks way better than any other review app, we love the layout and functionality! Thanks again - Ryan at US Wall Decor

US Wall Decor
United States
6 months using the app
November 20, 2023

We recently migrated from Stamped to Junip and I was impressed with Junip's documentation and excellent chat support during that process. So far, been very happy with Junip. Would highly recommend to anyone that uses Stamped and is looking for a better reviews app.

Ornot Online Store
United States
28 days using the app
November 16, 2023

I'm still a small store, but I've worked hard at collecting reviews and Junip makes it very easy! They have a nice free plan for getting started. I like collecting reviews via QR code, direct link, and of course the automation that emails customers after purchase. Junip - help us little guys out with more feature access so we can keep learning how to optimize the store of our dreams!

Cold Smoke U
United States
8 months using the app
November 2, 2023

If you are on an expensive, stagnant or slow page speed reviews app you should just make the switch. With the support of the Junip team and their tools and automation we were able to fully migrate in a week and cancel our old service. The Klaviyo integration is really seamless and easy to set up from the start and we really didn't lose any time because we can also send campaigns to purchasers who purchased while we were mid-migration. Everything about using the product from the end user experience and the UI for managing is 5 start. If your unhappy with your current provider don't wait, just make the switch and you'll be glad you did.

Sacred Rituel Beauty
United States
15 days using the app
October 20, 2023

The UI for managing your reviews/flows is easy to navigate yet comprehensive enough for what you're trying to achieve. Also their support team is super responsive and helpful with answering any questions. The pricing is also very reasonable for the features provided. I can't recommend them enough!

Waterdoctor
United States
9 days using the app
September 12, 2023

The Junip platform and customer service have completely amazed me. Previously we used a larger company (who shall not be named), that was triple the price and promised the world, however, their customer service was non-existent. Stuart and Malvina have been incredibly helpful in not only the setup of our new platform but have already initiated the Google syndication process and our platform is now collecting 3x the reviews DAILY than it did with the other platform.
As a company, social proof is everything and the Junip platform makes it easy for customers to upload photo/video in their reviews as quantifiable UGC on your product pages!

Rugged Radios
United States
About 1 month using the app