Junip Product Reviews App & AI

Junip Product Reviews App & AI

Reviews (1,169)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up and migrate from other review tools, with a clean, mobile‑first interface that customers find simple to use. Many report a big increase in reviews, including from in‑person sales, and like the professional, customizable widgets. Pricing is seen as affordable with strong value, and integrations, automations, and translations work reliably. Support is frequently described as fast, friendly, and proactive.

February 5, 2025

Everything we need in a review app plus an amazing team behind it! Malvina and team have been super helpful at every stage from implementation to post deployment to keep optimised.Thank you!

Lunchbox Packs
United States
8 months using the app
February 4, 2025

Leah was incredibly helpful in resolving the issues I was having with sending review emails to our customers. She quickly identified the problem and provided a solution. Not only did she answer all my questions, but she also explained everything in a way that was easy to understand. Her patience made the whole process smooth and stress-free. On top of that, she followed up the next day to ensure everything was working perfectly.

Lanoguard
United Kingdom
Over 1 year using the app
January 30, 2025

I had an excellent customer service experience with Malvina! She was much help!

Designs by Daisy
United States
20 minutes using the app
January 22, 2025

Super responsive support team! Overall very easy tool to use for CX and Ecommerce teams.

Jones Road
United States
About 3 years using the app
Junip Inc. replied February 4, 2025

Thanks for leaving a review! Glad to hear you've found Junip easy to use :)

January 20, 2025

Easy to use and helpful customer service

Gerry McGuire's
Ireland
About 5 hours using the app
Junip Inc. replied January 22, 2025

Thanks for the review :)

January 20, 2025

Great app, does everything you need and their support team are super helpful even giving specific advice for our store.

Elizabeth Scarlett
United Kingdom
Almost 2 years using the app
Junip Inc. replied January 22, 2025

Happy to hear you had a good experience with our Support team :) Thanks for leaving a review!

January 13, 2025

Our support contact Malvina has been exceptionally helpful the whole way through setup and post-setup support. Highly recommend Junip as the number one choice of reviews app on the market.

Joonya US
United States
7 months using the app
Junip Inc. replied January 16, 2025

Thanks so much for leaving a review! Glad to hear you've enjoyed the support from Malvina and are liking Junip so far :)

January 14, 2025

Leah at Junip has been super helpful with all my queries about getting the best out of the app on our website. I highly recommend, super easy to integrate and use from a business, and client perspective and their customer service is great!

Miniccino Kids
New Zealand
29 days using the app
Junip Inc. replied January 16, 2025

Thanks so much for the review! Glad to hear you had a great experience with our Support team :)

Edited June 18, 2025

The app has been helpful in letting our customers tell us what they like, as well as identify areas where we can improve our products.

StoreYourBoard
United States
About 2 years using the app
Junip Inc. replied January 16, 2025

Thanks so much for leaving a review! Glad to hear you're enjoying Junip :)

January 9, 2025

Exactly what I needed as a new business owner seeking a way to capture reviews and analytics. First app I installed; love it!!

Bella Adornia
United States
2 months using the app
Junip Inc. replied January 16, 2025

Glad to hear you're loving Junip so far 🤩