Junip Product Reviews App & AI

Junip Product Reviews App & AI

Reviews (1,169)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up and migrate from other review tools, with a clean, mobile‑first interface that customers find simple to use. Many report a big increase in reviews, including from in‑person sales, and like the professional, customizable widgets. Pricing is seen as affordable with strong value, and integrations, automations, and translations work reliably. Support is frequently described as fast, friendly, and proactive.

October 1, 2024

So far, Junip has been great! It was a super easy transition from our prior review service at a much better price. Malvina has been an excellent and supportive rep and is always there to answer any questions or concerns that pop up.

Speks
United States
4 months using the app
September 27, 2024

Great app, great support, Malvina and Stuart are the best!

Fragrancebuy.ca
Canada
23 days using the app
September 18, 2024

I can honestly say it's the best helpdesk experience I've ever experienced. (So all the other reviews that say this, they are right ;-) )

We are still working with the switch from another platform, but as far as we can see now it's all very sleek and well thought out. These guys know what they are doing.

Well done Junip!

Laveen B.V.
Netherlands
About 1 month using the app
September 17, 2024

Leah on the Junip team has been very helpful with questions around reviews and the app. Thanks

Keeo Hair
United Kingdom
Almost 2 years using the app
September 5, 2024

Works great for us. Customer service is always there with some quick and friendly help.

sproos!
United States
About 2 years using the app
August 27, 2024

Fabulous platform! So easy to use and integrates seamlessly with Shopify. Support is 12/10. Malvina is incredible.

caliray
United States
13 days using the app
August 6, 2024

Customer Service is very fantastic, Thanks Malvina for your help. Great product and awesome features on the free option.

VDS Leathers
South Africa
14 days using the app
August 5, 2024

Great experience. Easy to use and received an abundance of reviews from happy customers—excellent and helpful customer service.

Anchal Project
United States
About 3 years using the app
July 31, 2024

What a great online service. Malvina was very helpful and understanding when faced with my lack of knowledge. She went well beyoud what I had expected. Thank you.

Cope & Timmins
United Kingdom
About 3 years using the app
July 24, 2024

Always great support from this team who's not afraid to get their hands dirty and troubleshoot alongside me.

Gratsi
United States
Over 1 year using the app