Junip Product Reviews App & AI

Junip Product Reviews App & AI

Reviews (1,171)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up and migrate from other review tools, with a clean, mobile‑first interface that customers find simple to use. Many report a big increase in reviews, including from in‑person sales, and like the professional, customizable widgets. Pricing is seen as affordable with strong value, and integrations, automations, and translations work reliably. Support is frequently described as fast, friendly, and proactive.

December 7, 2025

Free Trial is a great starting option

Salis
United States
3 months using the app
December 6, 2025

By far the easiest app I've ever set up!

Plant Simple
United States
6 minutes using the app
December 3, 2025

looks great

quietwork
United States
About 5 hours using the app
December 1, 2025

Great app

Gym supplies depot
Canada
3 months using the app
Edited January 8, 2026

Fast customer service

Tube World Express
United States
Over 2 years using the app
December 2, 2025

This app is very easy to use! It is amazing!

Kingdom Passions Juice Company
United States
30 minutes using the app
December 1, 2025

Just installed it but it seems like it could be helpful

B Did It !!
United States
15 minutes using the app
November 24, 2025

Setup was easy. Looking forward to the results.

Phillys Treasure
United States
24 minutes using the app
Edited December 23, 2025

it was ok. i am still considering it. -- Updated on 12-23-25: I initially gave Junip 4 stars and noted that I was still testing the platform. After spending more time with it, my experience has unfortunately declined.

Junip sent out over 50 review request emails with little to no response, which was disappointing given the promised engagement. More concerning, the Junip website frequently causes my computer and browser to freeze when I open the dashboard, making it difficult to use consistently as part of my workflow.

Additionally, the sales rep, Marcus, reached out to me multiple times asking me to update my review. That pressure felt uncomfortable, especially since the underlying issues had not been resolved. To add to that frustration, he later placed an order with my shop but did not leave a review himself, which felt misaligned with the repeated requests for me to update mine.

At this point, the performance issues and overall experience do not justify my original rating of 4/5 stars and has been updated to 2/5 stars.

Rochambeau Home Gifts
United States
3 months using the app
November 10, 2025

Love the hair. Will shop again

Kurves Hair Co
United States
5 days using the app