Reviews (396)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.

September 12, 2023

Great app and awesome customer support. Highly recommended!

Crazy Candies
New Zealand
6 days using the app
Kaktus replied December 10, 2025

Thank you for the feedback! We're thrilled our support team delivered a great experience.

Best regards,
Kaktus Team.

September 8, 2023

Great tool for setting up preorders. Excellent customer support.

Iconic Bronze Wholesale
Ireland
33 minutes using the app
Kaktus replied December 10, 2025

Thank you! It’s great to know you’re having a positive experience with our app.

Best regards,
Kaktus Team.

September 5, 2023

Excellent customer support!!

Lisa by LDM
United States
40 minutes using the app
Kaktus replied December 10, 2025

Your positive review means a lot to us. We're committed to offering user-friendly, dependable tools, and it's great to know you're seeing real value from the app.

Best regards,
Kaktus Team.

September 1, 2023

Support is very responsive and helpful!

ArtistrybyAltenew
United States
42 minutes using the app
Kaktus replied December 10, 2025

So glad to hear that! Our team is always here if you need anything.

Best regards,
Kaktus Team.

September 4, 2023

Love it
Can’t believe it is free.

The customer support to set it up is immaculate.

BohriAli.com
India
About 1 hour using the app
Kaktus replied December 10, 2025

We’re so happy to hear that you’re satisfied with the support you received! Our team works hard to provide fast and reliable help, and it’s great to know it made a difference for you.

Best regards,
Kaktus Team.

August 30, 2023

Awarding an exceptional rating of 5 stars, I can't help but express my admiration for the incredible Kaktus app. Its functionality, performance, and user experience are truly remarkable.

Experience CBD
United States
About 3 hours using the app
Kaktus replied December 10, 2025

Thanks so much for the positive feedback! It’s wonderful to know that our app is helping your store succeed and simplifying your workflow.

Best regards,
Kaktus Team.

August 18, 2023

I've only just started using this app but so far it works great and the customer service is very quick and helpful.

Catherine B
Australia
4 days using the app
Kaktus replied December 10, 2025

Thank you for the feedback! We're thrilled our support team delivered a great experience.

Best regards,
Kaktus Team.

August 25, 2023

Just great. I really love the customer service and how easy it works. It can be perfectly adjusted and individualized.

Erzherzog Johann Weine
Austria
44 minutes using the app
Kaktus replied December 10, 2025

We're grateful for your review — happy to hear everything is working as expected.

Best regards,
Kaktus Team.

July 31, 2023

So far it is good. I am just learning how to use it. Once I learn how to use it I can give a better review.

Christiangiftsforyou
United States
About 2 hours using the app
Kaktus replied December 10, 2025

Thank you for choosing our app, we value your support!

Best regards,
Kaktus Team.

July 27, 2023

Just downloaded it and so far works perfectly! Many options and great customer service. Thank you so much for a great app!

Epic Kidz Play Solutions
Canada
24 minutes using the app
Kaktus replied December 10, 2025

We really appreciate your feedback. It's wonderful to hear that the app is working well for you.

Best regards,
Kaktus Team.