Reviews (396)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.

August 7, 2023

Excellent App, very easy to use, can not believe it's free! It considers a lot for users and we can customize more features.

Artigwall
Singapore
About 22 hours using the app
Kaktus replied December 10, 2025

We’re glad you're enjoying the app — thank you!

Best regards,
Kaktus Team.

August 3, 2023

Just downloaded this app as we are getting ready to launch a new product. I was having some trouble and the support team fixed my problem right away. Very pleased!

Lil Bucks
United States
About 1 hour using the app
Kaktus replied December 10, 2025

Thank you! We’re happy our support team was able to help you quickly.

Best regards,
Kaktus Team.

Edited July 4, 2024

Very quick to help!

Blessed Afrique Boutique
United States
About 1 year using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're glad to hear that our team was quick to help you when issues arose.

We're also delighted to know that you find our app great for adding pre-orders to your store. If you have any further questions or need any assistance, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

July 19, 2023

So far so good! Haven't finished testing yet but customer support was helpful in setting it up. Appreciate the timely response!

Rockport Candle Company
United States
28 minutes using the app
Kaktus replied July 21, 2023

We're glad to hear that you're having a positive experience with our app so far! Our team is always here to assist you and ensure that everything is set up smoothly.

If you have any further questions or need additional support during your testing, don't hesitate to reach out to us.

Thank you for choosing our app, and we hope it continues to meet your expectations! If there's anything else you need, feel free to let us know.

Best regards,
KaktusApp team.

July 22, 2023

Once I understood how to navigate through the app, it was pretty easy to use. I haven't had a person use the presale option yet but I'm excited to see it in action.

Genethosclothing
United States
24 days using the app
Kaktus replied December 10, 2025

Your feedback means a lot — thank you!

Best regards,
Kaktus Team.

July 10, 2023

Just installed the app and was given some prompt and helpful assistance but I will have to review again to give a more insightful review as yet to see how it functions for my business.

Sian Jacobs
Ireland
34 minutes using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We appreciate your initial impression and the prompt and helpful assistance you received during the installation process. We understand that you would like to further evaluate the app's functionality for your business before providing a more detailed review.

We encourage you to explore the app and its features thoroughly to see how it aligns with your specific needs. Should you have any questions or require further assistance along the way, please don't hesitate to reach out to our support team. We're here to help you and ensure a smooth experience.

We look forward to hearing your insights and feedback after you've had the opportunity to fully experience the app.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

July 17, 2023

The app is a true gem! With its sleek design and intuitive interface, it makes shopping a breeze. I love how fast and responsive it is, providing a seamless experience from start to finish. The personalized recommendations are spot-on, helping me discover new products I'll love. Placing orders is quick and secure, and the app keeps me informed about the latest promotions and deals. It's a must-have for anyone. Kudos to the developers for creating such a fantastic app that enhances my shopping experience. Highly recommended!

BLISS55178
United Kingdom
About 1 hour using the app
Kaktus replied July 21, 2023

Thank you for your kind words and glowing review! We're delighted to hear that you are enjoying our app and that it has enhanced your shopping experience.

We're thrilled that you find our app fast, responsive, and secure.

Your recommendation means a lot to us, and we're grateful for your support. If you have any more feedback or suggestions, don't hesitate to let us know. We're always looking for ways to improve and provide the best experience for our users.

Best regards,
KaktusApp team.

October 19, 2024

Super Support von Tom, alles cool. Klappt einwandfrei!

MINOH Shop
Germany
About 1 hour using the app
Kaktus replied December 10, 2025

Vielen Dank für das positive Feedback – es motiviert uns, uns stetig zu verbessern!

Herzliche Grüße, Ihr Kaktus-Team

August 9, 2024

Facil de instalar y soporte de 10

Stf
Mexico
28 minutes using the app
Kaktus replied December 10, 2025

¡Gracias! Nos complace que nuestro equipo de soporte haya cumplido con sus expectativas.
Atentamente,
Equipo Kaktus.

March 20, 2024

Ja definitiv empfehle ich diese App.
Intuitiv, leicht verständlich und es wird bei Benutzung gefragt, ob man Hilfe benötigt.
ich hatte drei kleine Problemchen, bei denen mir sofort geholfen wurde.
Anne hatte zu allem einen Tip!

Lieben Dank
Sara

Metalmotte GmbH
Germany
11 months using the app
Kaktus replied December 10, 2025

Vielen Dank! Wir freuen uns, dass unser Team Ihnen den Prozess erleichtern konnte.

Mit freundlichen Grüßen, Ihr Kaktus-Team.