Reviews (396)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.

August 8, 2023

Un' App veramente utile. Inoltre ho avuto una difficoltà e nel giro di pochi minuti mi hanno aiutato nel risolvere il problema.

sgorbatipiacenza
Italy
About 10 hours using the app
Kaktus replied December 10, 2025

Grazie! Siamo lieti che il nostro team di supporto sia riuscito ad aiutarti rapidamente.
Cordiali saluti,
Team Kaktus.

August 21, 2023

Nice and helpful support service! I had a problem showing the pre order system in my shop. Liubava helped me to fix it! Thank you!

REFULGENCE
France
2 days using the app
Kaktus replied December 10, 2025

Your kind words mean a lot — thank you! We're always here to support you.

Best regards,
Kaktus Team.

August 3, 2023

I just installed the app for my online fashion shop. It is very self-explanatory and eas to set up. For all enquiries, the support team helps really fast

LOLA Fashion Store
Germany
About 1 hour using the app
Kaktus replied December 10, 2025

Thank you for your wonderful review! It’s always rewarding to know that the app is helping merchants like you achieve their goals.

Best regards,
Kaktus Team.

May 18, 2023

Funziona bene! Disponibilissima l'assistenza che ha prontamente risolto un piccolo bug! Consigliato!

Time To Kill Records
Italy
16 days using the app
Kaktus replied May 26, 2023

Grazie per il suo feedback positivo! Siamo lieti di sapere che il nostro app funziona bene per lei. Siamo particolarmente felici di sentire che il nostro servizio di assistenza è stato disponibile e ha prontamente risolto il piccolo bug che ha riscontrato.

Apprezziamo il suo consiglio e la sua raccomandazione. Se ha altri commenti, suggerimenti o se possiamo aiutarla in qualsiasi altro modo, non esiti a contattarci.

Cordiali saluti,
Il team di KaktusApp.

February 8, 2023

Great and quick service. Made it work within seconds. WIll recommend this app to others as well :):)

Numph DE
Denmark
About 2 hours using the app
Kaktus replied May 12, 2023

Thank you for taking the time to share your positive experience with our app and service! We are delighted to hear that you found our team to be great and quick in resolving any issues you had, and that we were able to make the app work for you within seconds.

At KaktusApp, we are dedicated to providing our users with a seamless experience, and we appreciate your recommendation to others.

Thank you again for choosing KaktusApp. We look forward to serving you and your referrals in the future.

Best regards,
KaktusApp team

April 27, 2023

Sehr gute App. Kann man echt leicht bedienen und verändern. Außerdem ist das Dashboard extrem einfach.

Maria Lenses Original
Germany
13 minutes using the app
Kaktus replied May 16, 2023

Vielen Dank für Ihr tolles Feedback! Wir freuen uns zu hören, dass Sie unsere App als sehr gut empfinden. Wir haben sie so entwickelt, dass sie einfach zu bedienen und anzupassen ist. Es ist großartig zu wissen, dass Sie die Benutzerfreundlichkeit schätzen.

Wenn Sie weitere Fragen haben oder in Zukunft Unterstützung benötigen, zögern Sie nicht, uns zu kontaktieren.

Vielen Dank noch einmal für Ihre positive Bewertung und Unterstützung!

Herzliche Grüße,
Das KaktusApp-Team.

March 31, 2023

good product, chat was very helpful with the things i've asked to them. i will use it again for my shop

LOYALTY original
Italy
12 minutes using the app
Kaktus replied May 15, 2023

Thank you for your feedback on our product! We're glad to hear that you found it to be good and that our chat support was helpful in addressing your inquiries. We strive to provide excellent customer service and assist our users in any way we can.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to support you and ensure your success.

Best regards,
KaktusApp team.

April 21, 2023

La aplicación funciona perfectamente y recibí una excelente atención por parte del equipo de asistencia.

We.luca
Spain
About 1 hour using the app
Kaktus replied May 16, 2023

¡Gracias por su comentario! Nos complace saber que nuestra aplicación funciona perfectamente para usted y que ha recibido una excelente atención por parte de nuestro equipo de asistencia.

Si tiene alguna pregunta adicional, necesita ayuda o tiene algún comentario, no dude en comunicarse con nosotros.

Agradecemos que haya elegido nuestra aplicación y su apoyo. Valoramos su confianza en nosotros y esperamos seguir brindándole un excelente servicio en el futuro.

Saludos cordiales,
El equipo de KaktusApp.

Edited May 11, 2023

very great cs
100% good
Nice Apps
very great cs
100% good
Nice Apps
very great cs
100% good
Nice Apps

HIYA
China
3 months using the app
Kaktus replied May 12, 2023

Thank you for sharing your positive experience with our customer support team and our app! We appreciate your kind words and are thrilled to hear that you found our customer support team to be very great and that our app was nice and helpful.

Thank you for choosing KaktusApp. We look forward to continuing to serve you and your business.

Best regards,
KaktusApp team

July 3, 2023

We needed some support to get to see the features in our store and were supported instantly. Well done!

Joola Pickleball
Netherlands
About 17 hours using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're thrilled to hear that our support team was able to assist you instantly and help you see the features in your store.

If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to ensure your continued success with our app and to provide the support you need.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.