Reviews (396)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.

May 8, 2023

Really amazing application, very easy to use and very practical to not lose any sale when you have out of stock products!

Dermadia
France
35 minutes using the app
Kaktus replied May 16, 2023

Thank you so much for your wonderful feedback! We're thrilled to hear that you find our application really amazing and practical for managing out-of-stock products. We're delighted that you find our application easy to use.

If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our application, and we appreciate your positive review!

Best regards,
KaktusApp team.

January 17, 2023

Great service and quick support. Absolutely recommended for those who want to add the pre-order button on the product page.

GIOCHI STELLARI
Switzerland
35 minutes using the app
Kaktus replied May 11, 2023

Thank you for your positive feedback about our app and customer service. We're thrilled to hear that you had a great experience with us and that our support team was able to provide you with quick and helpful assistance.

Thank you for choosing KaktusApp, and please don't hesitate to contact us if you have any further questions or concerns.

Best regards,
KaktusApp team

March 15, 2023

todo excelente! muy facil de usar y la atencion al cliente es buena. Mi experencia hasta ahora ha sido muy buena. Recomiendo

The Soul Mat
Costa Rica
About 1 hour using the app
Kaktus replied May 12, 2023

¡Gracias por compartir su opinión con nosotros! Nos complace saber que ha tenido una experiencia excelente con nuestro servicio, que ha encontrado nuestro producto fácil de usar y que nuestra atención al cliente ha sido buena.

Agradecemos su recomendación y confianza en nuestros servicios. Por favor, no dude en ponerse en contacto con nosotros si tiene alguna pregunta o si necesita ayuda adicional. Siempre estamos aquí para ayudarle.

Atentamente,
El equipo de KaktusApp.

May 29, 2023

Great customer service! They reply within seconds and took me a few mins to solve my problem. Easy to set up! Does the job!

SOVOS Aromatherapy | A Therapist Close to You
Hong Kong SAR
42 minutes using the app
Kaktus replied July 13, 2023

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our customer service.

We appreciate your kind words about the ease of setup and our app doing the job effectively. If you have any further questions or need any assistance, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

July 5, 2023

A useful app that works very well. Support is professional, followed up with a small setup issue which they quickly resolved.

Rippotai
Italy
About 3 hours using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're glad to hear that you find our app useful and that it's working well for you.

We greatly appreciate your kind words about our support team. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to ensure your continued success with our app and to provide the support you need.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

February 28, 2023

Fast and helpfull support! Application it's pretty good and with Custom CSS fully customizable. Need improve loading time a little

GATE Enterprise EUR
Poland
About 3 hours using the app
Kaktus replied May 12, 2023

Thank you for sharing your positive experience with our customer support team and for providing feedback on our app!

We appreciate your suggestion regarding the loading time and will definitely take it into consideration as we continue to improve our app.

Thank you for choosing KaktusApp. We look forward to serving you and your business in the future.

Best regards,
KaktusApp team

May 8, 2023

Buona app per quello che riguarda i preordini. Ottima assistenza e fantastica la possiblita' di scegliere e customizzare le varia icone.

Games4fans
Italy
About 1 month using the app
Kaktus replied May 16, 2023

Grazie per il tuo feedback positivo! Siamo lieti di sapere che la nostra app per i preordini abbia soddisfatto le tue aspettative.

Siamo anche lieti di sapere che hai trovato il nostro servizio di assistenza ottimo.

Se hai altre domande o hai bisogno di ulteriore assistenza, non esitare a contattarci. Siamo qui per supportarti e assicurarci che tu sia pienamente soddisfatto dell'app.

Grazie per aver scelto la nostra app e per il tuo feedback positivo!

Cordiali saluti,
Il team di KaktusApp.

May 30, 2023

App con funzioni base abbastanza semplici, assistenza clienti sempre disponibili.
Ottima per la gestione occasionale di piccoli preordini.

Bai-Ji Store Fumetteria
Italy
3 days using the app
Kaktus replied July 13, 2023

Grazie per il tuo feedback! Siamo lieti di sapere che trovi la nostra app con funzioni base abbastanza semplici e che il nostro servizio di assistenza clienti sia sempre disponibile.

Se hai altre domande o hai bisogno di assistenza ulteriore, non esitare a contattarci.

Grazie per aver scelto la nostra app e per il tuo supporto!

Cordiali saluti,
Il team di KaktusApp.

Edited April 7, 2023

veramente un ottimo servizio!!
Lo consiglierei a tutti, avevo un piccolo problema e mi hanno aiutato subito a risolverlo, davvero consigliato!

MYSecretCY
Cyprus
About 4 hours using the app
Kaktus replied May 15, 2023

Grazie per il suo feedback positivo! Siamo felici di sapere che ha apprezzato il nostro servizio e che lo consiglierebbe a tutti.

È bello sapere che ha trovato il nostro supporto utile e che consiglia la nostra app.

Se ha ulteriori domande, ha bisogno di assistenza o desidera condividere ulteriori commenti, non esiti a contattarci.

Grazie per aver scelto la nostra app e per il suo supporto.

Cordiali saluti,
Il team di KaktusApp.

May 31, 2023

Vitalii ha resuelto mi problema de una forma muy rápida y efectiva. Muy amable y resolutivo, encantada con la aplicación y el servicio de soporte

Hanalima
Spain
About 1 hour using the app
Kaktus replied July 13, 2023

¡Gracias por tu maravilloso comentario! Nos alegra mucho saber que Vitalii pudo resolver tu problema de manera rápida y efectiva.

También nos complace saber que estás encantado/a con nuestra aplicación. Nos esforzamos por ofrecer una solución efectiva y fácil de usar, y tus palabras nos motivan a seguir mejorando y brindando un servicio de calidad.

Si tienes alguna otra pregunta o necesitas más ayuda, no dudes en contactarnos.

Un cordial saludo,
El equipo de KaktusApp.