Reviews (396)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.

Edited April 1, 2024

(Update)
After emailing shopify and Dan from the app development team, they found a bug with the billing issue and I was refunded fully few days later. Dan is kind enough to offer me free use of their app going forward, so overall every thing is settled, hence revising my rating for the app.

(Previous review)
Sudden very high charges. despite getting less than 5 no pre orders. I have orders that sync from shopee, lazada and own online orders together at shopify. But there was a SGD 68 charge, this is ridiculous.

Happi Bebe
Singapore
6 months using the app
Kaktus replied December 10, 2025

We truly appreciate you taking the time to revise your review.

Knowing that the app is providing value and a positive experience means a lot to our team.

Best regards,
Kaktus Team.

December 20, 2023

Quick answer!

Onuà World
Canada
2 months using the app
Kaktus replied December 10, 2025

Thank you! We’re happy our support team was able to help you quickly.

Best regards,
Kaktus Team.

Edited January 19, 2024

Very fluid, fast and efficient conversation, nice service

Shinyst
Spain
6 months using the app
Kaktus replied December 10, 2025

We’re glad you're enjoying the app — thank you!

Best regards,
Kaktus Team.

October 2, 2023

It worked perfectly for me!

Ofner Americas
United States
35 minutes using the app
Kaktus replied December 10, 2025

Your feedback truly means a lot. We're happy you're enjoying the app and its features!

Best regards,
Kaktus Team.

September 30, 2023

PERFECTA APLICACION FUNCIONAL Y FACIL

capellina
Spain
About 1 month using the app
Kaktus replied December 10, 2025

¡Gracias por sus amables comentarios! Nos alegra que la aplicación se adapte a las necesidades de su tienda.

Atentamente,
Equipo Kaktus.

September 8, 2023

Tolle intuitive App.

Atelier Passage Shop
Switzerland
About 2 hours using the app
Kaktus replied December 10, 2025

Thank you for choosing our app, we value your support!

Best regards,
Kaktus Team.

August 31, 2023

Great services! The user-friendly interface made it incredibly easy to navigate and quickly resolve the issue I was facing. Not only did they fix the problem for me promptly, but their efficient approach also saved me valuable time. The seamless experience from start to finish showcased their commitment to customer satisfaction. The knowledgeable and responsive support team ensured that my concerns were addressed with utmost professionalism. Overall, I'm highly impressed with the top-notch service provided, and I'll definitely be recommending their services to others in need. With their exceptional assistance, my issue was resolved swiftly and hassle-free.

Grosmimi Canada
Canada
About 1 hour using the app
Kaktus replied December 10, 2025

Thank you for such a positive review! We’re committed to creating reliable and user-friendly tools, and it’s rewarding to hear that the app has met your expectations. If you ever have suggestions or ideas, we’re always open to hearing them.

Best regards,
Kaktus Team.

August 14, 2023

I've just installed so I didn't have time to try it for a period, anyway I have some doubts that were solved very quickly. I will start using in a range of articles and if it is working fine as it suggest in the first tests that I did I will expand to the whole eshop

Mi Juego Bonito
Spain
About 2 hours using the app
Kaktus replied December 10, 2025

We appreciate you taking the time to leave a review. It’s great to know you found our app helpful.

Best regards,
Kaktus Team.

February 26, 2025

THIS APP IS NOT WORKING FOR VARIANTE ONLY FOR STYLE.
IF YOU HAVE VARIANT SOLD OUT DO NOT USE THIS APP!!
I INSTALL IT AND NOW I NEED TO REMOVE IT.

Onekid
United States
About 1 hour using the app
Kaktus replied December 10, 2025

Thank you for sharing your experience!

Best regards,
Kaktus Team.

September 1, 2023

really easy to integrate especially when you are rushing to deal with orders. thank you!

Flow Candles
United Kingdom
5 minutes using the app
Kaktus replied December 10, 2025

We’re grateful for your review — thank you for being part of our user community.

Best regards,
Kaktus Team.