Reviews (396)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.

January 10, 2023

Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!

OCEANBUY.ca
Canada
About 2 hours using the app
Kaktus replied May 11, 2023

Thank you for your enthusiastic feedback! We're thrilled to hear that you're enjoying our app and that everything is working well for you.

Thank you for your support, and please don't hesitate to reach out if you have any further questions or comments.

Best regards,
KaktusApp team

March 28, 2023

Easy to get started and very helpful support. was up and running in no time. This will help my store alot.

Kamiko
Sweden
5 days using the app
Kaktus replied May 15, 2023

Thank you for your feedback! We're thrilled to hear that getting started with our app was easy for you and that you found our support team to be helpful.

We're excited to hear that our app will be beneficial for your store. If you ever have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.

Thank you for choosing our app and for your support. We wish you great success with your store.

Best regards,
KaktusApp team.

December 2, 2022

Leur SAV est très réactif ! Je recommande cette application pour ceux qui veulent utiliser les pré-commandes

MakeMyMask
France
33 minutes using the app
Kaktus replied May 11, 2023

Nous vous remercions d'avoir partagé votre expérience positive avec KaktusApp ! Nous sommes ravis d'apprendre que notre service client était réactif et à la hauteur de vos attentes.

Nous sommes également heureux de savoir que vous recommandez notre application à ceux qui souhaitent utiliser les pré-commandes.

N'hésitez pas à nous contacter si vous avez des questions ou des préoccupations supplémentaires.

Cordialement,
L'équipe KaktusApp.

March 9, 2023

Recommended plugin which provides great looking customizable themes for the preorder button with fast support!

GPS Tracker Online
Netherlands
44 minutes using the app
Kaktus replied May 12, 2023

Thank you for taking the time to share your feedback with us. We are thrilled to hear that you found our customizable themes for the preorder button great looking and that our support was fast and helpful.

Please do not hesitate to reach out to us if you have any further questions or require any assistance. We are always here to help.

Best regards,
KaktusApp team.

May 17, 2023

Very useful app and fast service. The best one concerning pre-order button as it is easy to understand and free !

Amblard Leather Atelier
United States
6 days using the app
Kaktus replied May 26, 2023

Thank you for your positive feedback! We're thrilled to hear that you find our app very useful and that our service has been fast.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know.

Thank you again for your kind words and for choosing our app.

Best regards,
KaktusApp team.

July 6, 2023

Andrian è stato gentile ed ha risolto il problema; ha comunicato anche nella mia lingua ed è stato comodo. Grazie

Stelline a Pois
Italy
About 16 hours using the app
Kaktus replied July 13, 2023

Grazie per il tuo feedback! Siamo lieti di sapere che hai trovato Andrian gentile e che ha risolto il tuo problema.

Se hai ulteriori domande o hai bisogno di ulteriore assistenza, non esitare a contattarci. Siamo qui per garantire il tuo continuo successo con la nostra app e per fornirti il supporto necessario.

Grazie per aver scelto la nostra app e per il tuo supporto!

Cordiali saluti,
Il team di KaktusApp

May 2, 2023

The Setup was super easy, the app is free, costumer support was with me the whole time. Just 100% what we needed.

sd-sabers
Germany
20 minutes using the app
Kaktus replied May 16, 2023

Thank you for your fantastic feedback! We're thrilled to hear that the setup process was super easy for you and that our app met your needs perfectly. It's great to know that our customer support was with you every step of the way.

If you have any further questions or require any assistance in the future, please don't hesitate to reach out.

Thank you again for your support and positive feedback!

Best regards,
KaktusApp team.

March 30, 2023

Excelente servicio. Me han acompañado en todo el proceso para poder implementar la app satisfactoriamente en mi web.

Kavra de Formentera
Spain
About 2 hours using the app
Kaktus replied May 15, 2023

¡Gracias por tu excelente comentario sobre nuestro servicio! Nos complace saber que hemos sido de gran ayuda durante todo el proceso de implementación de la app en tu sitio web y que te hemos brindado un acompañamiento satisfactorio.

Si tienes alguna otra pregunta, necesitas más ayuda o tienes algún comentario adicional, no dudes en comunicarte con nosotros.

¡Gracias por elegir nuestra app y por tu apoyo!

Saludos cordiales,
El equipo de KaktusApp.

Edited April 14, 2023

Simple to use app, with outstanding customer support. They fixed a small problem quickly and professionally.Thank you!

MIKAH World
Italy
About 1 hour using the app
Kaktus replied May 15, 2023

Thank you for your feedback! We're thrilled to hear that our app is simple to use and that you found our customer support outstanding.

Your appreciation means a lot to us, and we're grateful for the opportunity to assist you. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.

Best regards,
KaktusApp team.

Edited June 21, 2025

Das Team, macht einen sehr guten Job und sind sehr hilfsbereit, wenn man mal nicht weiter kommt. Toller Service! DANKE

Hotti24
Germany
12 months using the app
Kaktus replied May 16, 2023

Vielen Dank für Ihr tolles Feedback! Es freut uns zu hören, dass unser Team sehr gute Arbeit leistet. Exzellenter Service ist uns sehr wichtig!

Wenn Sie weitere Fragen haben oder weitere Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind hier, um Ihnen weiterhin zu helfen und sicherzustellen, dass Sie mit unserer App zufrieden sind.

Vielen Dank, dass Sie unsere App nutzen, und wir freuen uns sehr über Ihre positive Bewertung!

Mit freundlichen Grüßen,
Ihr KaktusApp-Team.