Reviews (396)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.

September 21, 2023

Simple to set up and wonderful responsive support!

Pouch Australia
Australia
About 1 hour using the app
Kaktus replied December 10, 2025

Thank you! It’s great to know you’re having a positive experience with our app.

Best regards,
Kaktus Team.

September 19, 2023

Great service

The Friday People
Australia
About 2 hours using the app
Kaktus replied December 10, 2025

Big thanks for your feedback!

Best regards,
Kaktus Team.

September 15, 2023

AMAZING CUSTOMER SUPPORT

Gobi Heat
United States
21 minutes using the app
Kaktus replied December 10, 2025

Thanks! We’re delighted to hear that our support team could help you quickly and effectively whenever needed.

Best regards,
Kaktus Team.

September 18, 2023

love it! Chat support is best.

Doo Dah Apparel
United States
About 1 month using the app
Kaktus replied December 10, 2025

Thanks so much! We’re glad our team could make the process easier for you.
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Best regards,
Kaktus Team.

September 18, 2023

Customer Service was so fast and helpful. I'm not a shopify expert whatsoever, but they walked me through each step with patience. So far, I am very pleased and excited to use this new app and feature.

The Everything’s Fine Co.
United States
About 1 hour using the app
Kaktus replied December 10, 2025

We truly appreciate your feedback! It’s rewarding to hear that our support team could help you efficiently and provide a positive experience with the app.

Best regards,
Kaktus Team.

September 14, 2023

Great customer support!

ModdedZone
United States
About 20 hours using the app
Kaktus replied December 10, 2025

We're happy to hear this — thank you! Reach out anytime you need help.

Best regards,
Kaktus Team.

September 11, 2023

Amazing customer service.

Radium Performance
Australia
About 1 hour using the app
Kaktus replied December 10, 2025

We're happy to hear this — thank you! Reach out anytime you need help.

Best regards,
Kaktus Team.

Edited June 21, 2025

Helpful customer service

Toots Design
United Kingdom
9 days using the app
Kaktus replied December 10, 2025

We’re glad you're enjoying the app — thank you!
Best regards,
Kaktus Team.

September 6, 2023

Very easy to set up, and the support team is very helpful.

Talismania Jewelry
United States
40 minutes using the app
Kaktus replied December 10, 2025

We’re so happy to hear that you’re enjoying the app! Your feedback encourages us to keep improving and adding features that make a difference.

Best regards,
Kaktus Team.

September 10, 2023

Very easy to put your hands on, and great customer support.

Regent Coffee
United States
About 1 hour using the app
Kaktus replied December 10, 2025

Thank you! We’re glad to hear that the app is helping you manage your store efficiently and delivering the results you need.

Best regards,
Kaktus Team.