Reviews (396)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.

October 19, 2023

great app, really happy :)

Sky Gazer
Australia
8 days using the app
Kaktus replied December 10, 2025

Thanks for sharing your experience!

Best regards,
Kaktus Team.

October 16, 2023

Great app, perfectly working, very easy to install. Very easy instructions. Top!

The Secret Sanctum
United Kingdom
About 13 hours using the app
Kaktus replied July 29, 2026

Many thanks for your review! Our team is always here if you need a hand.

October 8, 2023

Great support, fast and acurate!!!

HOBBYColours
Greece
About 3 hours using the app
Kaktus replied December 10, 2025

Thank you for sharing your experience! We're delighted to hear the app is making a positive impact and supporting your store’s success.

Best regards,
Kaktus Team.

October 5, 2023

Preorder works great!

Rogue Iron Disc Golf
United States
15 minutes using the app
Kaktus replied December 10, 2025

We're happy to hear this — thank you!

Best regards,
Kaktus Team.

October 6, 2023

Great customer service

Cranks & Coffee
Denmark
About 2 hours using the app
Kaktus replied December 10, 2025

We’re so happy to hear that you’re satisfied with the support you received! Our team works hard to provide fast and reliable help, and it’s great to know it made a difference for you.

Best regards,
Kaktus Team.

September 27, 2023

great!

AKIND
Sweden
14 minutes using the app
Kaktus replied December 10, 2025

We’re glad you're enjoying the app — thank you!

Best regards,
Kaktus Team.

Edited April 19, 2024

Great help via chat

Last Island
United States
7 months using the app
Kaktus replied December 10, 2025

We appreciate your kind words — glad our team could assist!
Best regards,
Kaktus Team.

September 28, 2023

Quick and easy to set-up.

Military Muscle Testosterone Booster
United Kingdom
6 minutes using the app
Kaktus replied December 10, 2025

Thank you — we’re glad our app is a good fit for your business needs.

Best regards,
Kaktus Team.

September 21, 2023

great app, easy to use.

SleepyCo
New Zealand
33 minutes using the app
Kaktus replied December 10, 2025

We're happy to hear this — thank you!

Best regards,
Kaktus Team.

September 25, 2023

The support team has resolved my issue.

Shokakko
Australia
About 13 hours using the app
Kaktus replied December 10, 2025

Thank you! Our support team is always happy to help.

Best regards,
Kaktus Team.