Reviews (396)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.

Edited January 21, 2025

Thank you for the great customer service and for refunding me.

Lost in Vagus
United States
About 2 months using the app
Kaktus replied December 10, 2025

Thank you for the positive review!

Best regards,
Kaktus Team.

October 28, 2024

Solves lots of problems but isn't as seamless as we'd hoped for our situation.

Startup Candy Co.
United States
About 1 year using the app
Kaktus replied December 10, 2025

We appreciate you taking the time to leave a review.

Best regards,
Kaktus Team.

Edited September 10, 2025

Very easy to operate and customer service with fast and efficient response

CANAPES USA
United States
About 1 year using the app
Kaktus replied December 10, 2025

We really appreciate your positive feedback!

Best regards,
Kaktus Team.

July 23, 2024

great customer service

Thompson Cooper LTD
United Kingdom
11 months using the app
Kaktus replied December 10, 2025

Thank you for sharing your experience! We’re delighted that our support team could guide you effectively and make your experience with the app seamless.

Best regards,
Kaktus Team

April 12, 2024

good

Varicase™ Technologies
United States
About 11 hours using the app
Kaktus replied December 10, 2025

Thank you! It means a lot to us.

Best regards,
Kaktus Team.

January 29, 2024

I love the app. Easy to use and once you get the hang of it, no bugs.

Teddy Blaze
United States
8 months using the app
Kaktus replied December 10, 2025

Thank you for the positive review! We're thrilled to know the app has been helpful to your store.

Best regards,
Kaktus Team.

December 28, 2023

Super fast support

Punarnawa Soul of Artistry
India
3 months using the app
Kaktus replied December 10, 2025

Thank you! Our support team is always happy to help.

Best regards,
Kaktus Team.

December 13, 2023

Simple
Straight forward
Feature rich

Captain’s Chest Bullion
United States
4 months using the app
Kaktus replied December 10, 2025

So glad to hear that! Thank you!

Best regards,
Kaktus Team.

December 7, 2023

Great Service

R4 Products
United States
12 days using the app
Kaktus replied December 10, 2025

Many thanks for your kind words!

Best regards,
Kaktus Team.

October 25, 2023

Great and fast help!! :)

Once Upon A Polly
United Kingdom
16 days using the app
Kaktus replied December 10, 2025

Thank you! Our support team is always happy to help.

Best regards,
Kaktus Team.