Reviews (396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.
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Very intuitive and easy to install and configure. Had a little problem with showing the widget in the product page but then I reached out the app support and it got good within minutes. Very helpful and efficient support! Thumbs up!
Bogdan
We’re so happy to hear that you’re satisfied with the support you received! Our team works hard to provide fast and reliable help, and it’s great to know it made a difference for you.
Best regards,
Kaktus Team.
It works great. fully customizable and it is showing up on my product pages. I had an issue first it wasn't showing up, but customer service was very responsive and they fixed the issue quickly. And any time you have questions they respond right away.
Thank you for leaving us a positive review! We're glad to hear that you find our app fully customizable and that it's working well on your product pages. We're also happy to hear that our customer service team was able to assist you promptly with the issue you faced.
If you have any further questions or concerns, don't hesitate to reach out to us. We're always here to help.
Best regards,
KaktusApp team.
This is by far the easiest preorder app to set up and configure that we've used. As a nonprofit Bible Society selling Bibles and outreach materials, we appreciate that it's free and the developers are quick and generous with their support.
If I could give it ten stars, I would!
Thank you so much for taking the time to leave us such a kind review!
We are thrilled to hear that our app has been helpful to your nonprofit Bible Society and that you found it easy to use and configure. We're also happy to know that you appreciate our free pricing model and quick support.
Thank you for your support and if you need any further assistance, don't hesitate to reach out to us!
Best regards,
KaktusApp team.
This is a wonderful app. Although I first encountered some problems with its functionality, Andrian's assistance was truly helpful. I am grateful for the amazing assistance provided by Andrian, as it enabled me to overcome the initial obstacles effortlessly. Thank you for your help, it is truly appreciated. Thank you.
Thank you for your wonderful feedback! We're delighted to hear that you find our app wonderful, and we're glad that Andrian was able to provide you with helpful assistance to overcome the initial obstacles you encountered.
We appreciate your kind words and are thrilled that our assistance enabled you to effortlessly overcome the challenges you faced. If you have any further questions or need any assistance, please don't hesitate to reach out.
Thank you for choosing our app and for your support! Your appreciation means a lot to us.
Best regards,
KaktusApp team.
I used this app to create a preorder item and Alex was incredibly helpful with answering my questions and guiding me through fixes to ensure everything was working properly! My only suggestion is it would be nice if the app could limit the amount of preorders to what we know we'll have in stock so we don't over sell our incoming supply.
Thank you for sharing your positive experience with KaktusApp! We're glad to hear that our app was helpful in creating your pre-order item and that Alex was able to provide you with excellent support.
We appreciate your suggestion about limiting the amount of pre-orders to prevent overselling incoming stock. Our team will take note of this feedback for future improvements to the app.
Thanks again for choosing KaktusApp! If you have any other questions or concerns, please don't hesitate to reach out to us.
Best regards,
KaktusApp team.
First off, this app is FREE. I've browsed so many preorder apps and they want to charge monthly AND an additional fee when you sell a preorder. I downloaded the Kaktus app and had an issue (on my part, not theirs) and customer service was so quick to help and respond. They helped customize a few things for me so my preorder button would work. I haven't fully used the app yet as far as receiving orders so I can't touch upon that however so far everything other than that is working and the dashboard/edit options are really easy to navigate/self-explanatory. If you have any questions or need help they are great to work with!
Thank you for your amazing feedback! We're thrilled to hear that you appreciate the fact that our app is free, especially when compared to other pre-order apps.
We're glad our customer service was quick to assist you and respond to your needs. It's fantastic that they were able to help customize certain aspects for you, ensuring that your pre-order button functions properly. We hope that as you start using the app to receive orders, you'll continue to have a positive experience.
We're delighted to hear that you find our dashboard and editing options easy to navigate and self-explanatory.
If you have any questions in the future or need further assistance, please don't hesitate to reach out.
Best regards,
KaktusApp team.
tengan cuidado porque despues de desinstalar la app te siguen cobrando suscripcion. la coloque en mi tienda de lentes de sol solo por unos dias y luego la desinstale y tengo cobros de suscripcion.
Be careful because after uninstalling the app, they still charge you a subscription fee. I only used it in my sunglasses store for a few days, then uninstalled it, and I'm still charged a subscription fee.
Lamentamos mucho lo sucedido y entendemos completamente tu frustración. Intentamos contactarte para resolver este problema, pero no recibimos respuesta.
Solo para aclarar: las suscripciones de aplicaciones en Shopify se detienen automáticamente cuando se desinstala la app desde el panel de administración de Shopify.
Estamos totalmente dispuestos a revisar los cobros y ayudarte a resolverlo. Por favor, contáctanos a hi@kaktusapp.com y con gusto lo solucionaremos. Agradecemos tu comentario, ya que nos ayuda a mejorar.
We’re very sorry this happened and fully understand your frustration. We attempted to reach out to help resolve this, but unfortunately didn’t receive a response.
Just to clarify: Shopify app subscriptions stop automatically when the app is fully uninstalled from your Shopify admin panel.
We’re absolutely open to reviewing your charges and assisting with a resolution. Please contact us at hi@kaktusapp.com and we’ll be happy to help. Thank you again for your feedback - it helps us improve.
Magnifique application pour réaliser des préventes, cependant elle vient de passer payante. je quitte l'aventure le forfait est chère selon moi.
Merci beaucoup pour votre retour et vos mots positifs sur l’application. Nous sommes ravis qu’elle vous ait aidé à réaliser vos préventes. Nous comprenons parfaitement que le passage à un forfait payant puisse représenter un frein, et nous prenons en compte vos remarques sur le prix.
Merci encore d’avoir utilisé notre application et pour votre franchise - vos retours nous aident à nous améliorer.
Cordialement,
L'équipe KaktusApp
Cette app est facile à configurer, j'ai suivi pas à pas les explications, j'ai vérifié si tout marchait correctement, et voilà! C'est une excellente app. pour permettre aux clients de précommander un article en rupture de stock en préréglant un acompte. Merci à Kaktus pour pour la rendre gratuite et aussi performante!
Merci pour vos gentils mots ! Nous sommes ravis que l’application vous plaise autant qu’à nous. Votre soutien nous encourage à continuer d’améliorer nos produits pour tous les commerçants.
Cordialement,
L’équipe Kaktus
I been using the app just for a day but everything works perfect. I had a small issue with the Pre Sale button but I chatted with Vitalii and he resolved all my questions and issues very fast. The only thing that is and issue for me, is that there is no option to not sell when the products run out of stock and I have diferent limits to each variation, but it is manageable. Over all is a great app!
We're happy to hear this — thank you! Reach out anytime you need help.
We’ll continue improving and adding more features to make your experience even better.
Best regards,
Kaktus Team.
