Reviews (396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.
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So easy to use! We were set up in minutes and the customer support is second to none. I had a query and Vitalli responded and fixed them immediately at 6pm on a Friday evening! I would highly recommend!
Thank you for sharing your positive experience with our app and customer support! We are thrilled to hear that you found our app easy to use and that our customer support team was able to promptly address and resolve any queries you had.
Thank you again for your kind words and for choosing KaktusApp. We appreciate your recommendation and look forward to serving you in the future.
Best regards,
KaktusApp team
Amazing app! Andrian was so helpful through out the whole process! Great product! I was having some trouble setting up and Andiran was so responsive and helped me short it out really fast! Thanks team!
Thank you for your feedback! We're thrilled to hear that you find our app amazing and that Andrian provided helpful support throughout the whole process.
We greatly appreciate your kind words about Andrian's responsiveness and assistance. If you have any further questions or need any assistance, please don't hesitate to reach out.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
Exceptional customer service. Love this app!!! We have worked with other pre-sale apps in the past but this one is the best yet!!! We got our pre-sale launched quickly and it all looks wonderful. So happy :)
Thank you so much for your wonderful feedback! We're thrilled to hear that you had an exceptional customer service experience and that you love our app. Your satisfaction is our top priority, and we're delighted that we could provide you with the level of service you deserve.
If you have any further questions, need assistance, or have any feedback as you continue to use our app, please don't hesitate to reach out.
Thank you for choosing our app and for your support. We truly appreciate having you as our customer!
Best regards,
KaktusApp team.
I had some difficulties setting up the app, but Alex was there to help me go through it and answer any questions I had. Highly recommend this app for anyone who needs a way to run Preorders for their business
Thank you for taking the time to provide us with your feedback! We apologize for the difficulties you experienced during the setup process, but we are thrilled to hear that our support team, specifically Alex, was there to help you and answer any questions you had.
We are glad to hear that you would highly recommend our app. We appreciate your support and are always here to help if you have any questions or need further assistance.
Best regards,
KaktusApp team.
Does what it needs to, the support was mega fast and awesome. I would definitely recommend this app. I am using it for the purpose of creating a back order button for dropship purposes so works very well for it.
Thank you for your fantastic feedback! We're thrilled to hear that our app does what it needs to for your purposes. Providing a solution that meets your needs is important to us, and we're glad that our app has been effective in creating a back order button for your dropship purposes.
We greatly appreciate your kind words about our support. If you have any further questions or need any assistance, please don't hesitate to reach out.
Best regards,
KaktusApp team.
I needed a bit of help with the set-up of the app. Used the chat option for that. Did not have to wait ling for someone. Alex was amazing. Walked me through the set up and everything worked perfectly! Quite pleased!
Thank you for your feedback! We're thrilled to hear that our chat support team, especially Alex, was able to provide you with amazing assistance during the set-up process.
Thank you for choosing KaktusApp, and please don't hesitate to reach out if you have any further questions or feedback. We're always here to help you!
Best regards,
KaktusApp team
Really happy with this app. You dont need to customise it much, everything is there already, the best bit is the help. immediate answers and support. will definitely keep using this. Llubabva has been so helpful thank you
Thank you for your feedback! We're delighted to hear that you're really happy with our app. We strive to provide a comprehensive set of features and customization options to meet your needs, and we're glad that it's been a valuable tool for you.
We greatly appreciate your kind words about our support team, especially Llubava. We're grateful for your decision to continue using our app, and we'll be here to support your ongoing success.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
I had a minor issue setting up the products, but customer service helped promptly and made suggestions very accurate that helped me fixed the issue fast and simple. With this done I can keep receiving orders. Thanks support team !
Thank you for sharing your positive experience with our app. We're thrilled to hear that you found our customer service team prompt and helpful in resolving the minor issue you experienced with setting up your products.
We're glad to know that our team's suggestions were accurate and helped you fix the issue quickly and simply. We're happy to hear that you can now keep receiving orders with confidence.
Please don't hesitate to reach out to us if you have any further feedback or suggestions.
Best regards,
KaktusApp team
Very cool app... Allows us to continue selling Out of Stock items without having to display a SOLD OUT tag, and a number of our signature products were already sold out immediately after we launched. Big fans.
Eric
LakeCowboy.com
Thank you for your feedback! We're delighted to hear that you find our app very cool and that it allows you to continue selling out-of-stock items without displaying a "SOLD OUT" tag.
We appreciate your support and being big fans of our app. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to ensure your continued success and provide the tools you need to optimize your sales.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
I downloaded a few pre-order apps before this one, but wasn't happy until i used Kaktus. I like that it lets you select individual product variants. It's easy to use and does exactly what i need it to. Customer support is also great.
Thank you for taking the time to share your positive experience with our app. We're thrilled to hear that you found our app easy to use, and that our app's ability to let you select individual product variants met your needs.
We're glad to know that you're satisfied with our app's performance. It's great to hear that our customer support team was also able to provide you with excellent service.
Please don't hesitate to reach out to us if you have any further feedback or suggestions.
Best regards,
KaktusApp team
