Reviews (396)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.

July 18, 2023

This pre-order app is fantastic! It seamlessly integrates into my store, allowing me to offer pre-order options effortlessly. The customer support is amazing too. Highly recommended!

Bellibooboutique
United States
39 minutes using the app
Kaktus replied July 21, 2023

Thank you so much for your kind words and recommendation! We're thrilled to hear that you find our pre-order app fantastic and that it seamlessly integrates into your store.

We're delighted that our customer support has met your expectations. If you have any more feedback or suggestions for us, please don't hesitate to let us know. We're continuously looking for ways to improve and enhance our app to better serve our users.

Best regards,
KaktusApp team.

March 28, 2023

would recommend this app. does the job and it's free! customer service team is extremely helpful. really appreciate the prompt response - they are able to solve my issue within minutes!

psyndrome
Malaysia
36 minutes using the app
Kaktus replied May 15, 2023

Thank you for your glowing recommendation of our app! We're thrilled to hear that it has been able to meet your needs effectively.

We're also delighted to hear that our customer service team has been extremely helpful and provided prompt responses.

If you ever have any further questions, need assistance, or have any feedback, please don't hesitate to reach out. We're here to support you and ensure your continued success with our app.

Best regards,
KaktusApp team.

December 2, 2022

Was super patient while I figured out how to fix my issue. Great service! Way more clear regarding the integration and steps on how to get the pre-order link to show up on the user website

FUFAN
United States
About 1 hour using the app
Kaktus replied May 11, 2023

Thank you for leaving us a positive review! We're happy to hear that our customer service team was patient and able to assist you with your issue. We always strive to provide clear instructions and guidance to our customers to make the integration process as smooth as possible.

If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help.

Best regards,
KaktusApp team.

Edited May 4, 2023

The app was easy to install. I ran into trouble by failing to follow directions. Thankfully, their online support was fast and friendly and had me up and running in minutes. Thanks Kaktus!

Apex Publications
United States
Kaktus replied May 16, 2023

Thank you for your feedback! We're glad to hear that the installation process of our app was easy for you. We understand that sometimes it's easy to miss or overlook certain directions, but we're thrilled to know that our online support was able to assist you quickly and in a friendly manner.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure your continued success with our app.

Thank you for choosing KaktusApp, and we appreciate your support!

Best regards,
KaktusApp team.

May 8, 2023

It was pretty easy to setup. Just make sure to create your shopify listing first before using this! The live support was a big help as well. Shout out to Liubava for fast and easy assist! :D

Paper Cola
United States
About 2 months using the app
Kaktus replied May 16, 2023

Thank you for your feedback! We're glad to hear that the setup process was pretty easy for you.

We're also thrilled that our live support, especially Liubava, provided fast and easy assistance. If you have any further questions or need any more assistance, please don't hesitate to reach out.

Thank you for choosing our app, and we appreciate your positive review!

Best regards,
KaktusApp team.

December 9, 2022

This app is amazing! Setting up the app was super fast and easy. I had a couple questions and the chat was able to answer them all quickly. This app is really helping my small business grow.

SOREN
United States
About 3 hours using the app
Kaktus replied May 11, 2023

Thank you for your kind words and for sharing your positive experience with KaktusApp! We're thrilled to hear that you find our app amazing and that it's helping your small business grow.

We're also happy to hear that you found our setup process fast and easy, and that our support chat was able to promptly answer all of your questions.

If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help.

Best regards,
KaktusApp team.

November 18, 2022

I received the assistance I needed to install the pre-order button and customized language. It has additional features, if you choose. Very pleased and it's free! As you know, these apps add up.

Anywear Sports
United States
14 days using the app
Kaktus replied May 11, 2023

Thank you for taking the time to provide us with your feedback! We are glad to hear that our support team was able to assist you in installing the pre-order button and customizing the language to your liking. We are also happy to offer additional features to our users who choose to use them.

Please don't hesitate to reach out to us if you have any further questions or need assistance.

Best regards,
KaktusApp team.

March 21, 2023

Great app, with easy installation and instructions. Support was quick to answer all my questions regarding the app. Good work.

*Wishlist* - I would like to see variations handled per variation

CreativeOBD
United Kingdom
About 1 hour using the app
Kaktus replied May 12, 2023

Thank you for sharing your positive feedback with us. We are thrilled to hear that you find our app great, with easy installation and instructions. We are also glad to know that our support team was able to answer all your questions in a quick and helpful manner.

We appreciate your feedback and will take it into consideration as we continue to improve our app. Thank you again for your support and positive feedback.

Best regards,
KaktusApp team.

August 2, 2022

very user friendly was super easy to create a "pre-order" campaign for one of my products and vitalii was extremely quick & helpful with the support. 100% recommended no coding/development needed

Avianne Jewelers
United States
26 minutes using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with our app. We're thrilled to hear that you found our app very user-friendly and that it was super easy to create a pre-order campaign for one of your products.

We're glad to know that our support team, led by Vitalii, was able to assist you quickly and effectively. It's great to hear that you would recommend our app to others and that no coding or development was needed to use it.

Please don't hesitate to reach out to us if you have any further feedback or suggestions.

Best regards,
KaktusApp team

January 20, 2023

Nothing but good experiences so far on free version. Excellent help from support and easy to navigate. Thanks Andrian, for the help. He even helped me modify the button to match with store theme. 10/10

Powerful.ie
Ireland
About 2 months using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with our app and support team! We are thrilled to hear that Andrian was able to help you modify the button to match your store's theme.

Please do not hesitate to reach out to us if you have any further questions or concerns. We are always here to help and ensure that our customers have the best experience possible with our app.

Best regards,
KaktusApp team.