Reviews (396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.
Refine
-
By rating
Fantastic App! It has every feature I've been seeking to manage pre-orders. I highly recommend it to anyone looking to sell their goods when they run out of stock.
Thank you for taking the time to share your positive experience with our app. We're thrilled to hear that our app met all your needs and that you highly recommend it to others.
We're glad to know that our app's features aligned with what you were seeking, and we appreciate your business. Thank you for choosing KaktusApp.
Please don't hesitate to reach out to us if you have any further feedback or suggestions.
Best regards,
KaktusApp team
This app is excellent. The customer service is very friendly and helpful. I contacted them and they were able to resolve my issue in no time. Highly recommended.
Thank you for taking the time to share your positive experience with our app and customer service team! We are thrilled to hear that you found our app to be excellent and our customer service to be friendly and helpful.
We are glad that our team was able to quickly resolve your issue and ensure that you have a great experience with our app. Thank you for recommending us to others.
Please do not hesitate to reach out to us if you have any further questions or concerns. We are always here to help and ensure that our customers have the best experience possible with our app.
Best regards,
KaktusApp team.
This is a great feature to have if you sell out of items but don't want to lose the sale or if you have a new product launch and want to get customers to preorder.
Thank you for your feedback! We're glad to hear that you find our app's feature of allowing customers to preorder valuable for your business.
We appreciate your recognition of the benefits this feature brings to your business. It's our goal to provide solutions that help you optimize your sales and customer engagement.
If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
Super useful all around, while these feature should come with Shopify the fact that this app is free and does all the work for you makes it a must have for any shop
Thank you for your feedback! We're glad to hear that you find our app super useful. We understand the value of the features it provides, and we're pleased that it meets your needs effectively.
If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to ensure your continued success with our app.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
We used this app for pre-orders and found it simpler and faster then a few other apps out there. Customer service was quick and fixed a early problem we had as well.
Thank you for taking the time to provide us with your feedback! We are thrilled to hear that you found our app simpler and faster than other apps and that our customer service team was quick in fixing an early problem you had.
We appreciate your support and are always here to help if you have any questions or need further assistance.
Best regards,
KaktusApp team.
Got it up and running; like the APP so far; free is nice but I wont mind paying but no more than $5 a month and maybe a discount if you buy an entire year in advance.
Thank you for your feedback! We're glad to hear that you were able to set up and run our app successfully. We appreciate your support and value your feedback regarding pricing.
If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to ensure your continued success with our app.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
I asked them to replace my Add to cart button with an Order now button when the product is out of stock. They immediately assisted me, free of charge.
Brilliant service.
Thank you for your feedback! We're delighted to hear that our team was able to assist you promptly and replace your Add to Cart button with an Order Now button when the product is out of stock.
If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our service, and we appreciate your positive review!
Best regards,
KaktusApp team.
The help desk person was very knowledgeable and helpful. The ap appears to be doing what I need it to do. Just testing for now, but I think it will do the job. Thank you!
Thank you for your feedback! We're delighted to hear that our help desk person was knowledgeable and helpful in assisting you.
We're also glad to hear that our app appears to be doing what you need it to do. We understand the importance of testing and ensuring that the app meets your requirements before fully implementing it. We're confident that it will serve you well.
If you have any further questions or need any assistance during your testing phase or beyond, please don't hesitate to reach out.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
Quick and easy to set up pre-order items. Was slightly confusing there was no NEXT tab at the bottom of the forms. but when I realized it was up top itwent much smoother... ; )
Thank you for your feedback! We're glad to hear that you found our app quick and easy to set up pre-order items. Your input is valuable to us, and we appreciate you sharing your experience with the button. We'll take note of this feedback and see if there are ways we can make the navigation even more intuitive for our users.
If you have any more suggestions or encounter any other questions while using our app, please feel free to reach out to our support team. We're here to help and ensure you have a smooth experience with our app.
Thank you for using our service, and we hope it continues to meet your needs.
Best regards,
KaktusApp team.
Great app! Very easy to set up but we did have a minor issue of having it pop up on our item page. This was easily fixed with their help. Good service and responsive, thank you.
Thank you for taking the time to provide us with your feedback! We are thrilled to hear that you found our app great and very easy to set up. We apologize for the minor issue you experienced, but we are glad to hear that our team was able to easily fix the issue and provide good service and responsive assistance.
We appreciate your support and are always here to help if you have any questions or need further assistance.
Best regards,
KaktusApp team.
