Reviews (396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.
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Had a Few issues getting it setup. but customer support helped me right away. and even adjusted some things so it would be a better fit for my site..
Thank you so much for your kind words! We're thrilled to hear that our support team was able to assist you quickly and effectively.
Best regards,
Kaktus Team.
I had a problem that was caused by me and Alex didn't judge he just fixed the problem. I can't say enough good things about the program and the support
Thank you for sharing your positive experience with our app and our support team. We're thrilled to hear that you found our app helpful and that Alex provided excellent support to help you fix the problem.
We appreciate your business and we're happy to know that our app and support met your needs. Please don't hesitate to reach out to us if you have any further feedback or suggestions.
Best regards,
KaktusApp team
This app solved my issue of allowing my customers to preorder my products. It is easy to use and their Customer Service is very responsive and helpful.
Thank you for taking the time to provide us with your feedback! We are thrilled to hear that our app was able to solve your issue of allowing your customers to preorder your products, and that you found it easy to use. We are also glad to hear that our customer service team was responsive and helpful in providing assistance.
We appreciate your support and are always here to help if you have any questions or need further assistance.
Best regards,
KaktusApp team.
Very easy set-up and quick customer service chat. Happy so far! This was a much easier interface than the other app I had downloaded, and this is free!
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our app's set-up process to be very easy and that you were satisfied with our quick customer service chat.
We are also glad to hear that you found our interface much easier to navigate compared to other apps you had downloaded.
Please feel free to reach out to us if you have any further questions or concerns. We are always here to help.
Best regards,
KaktusApp team.
Great support and easy to work with. Wasn't able to get everything to display right off the bat, but support was instantaneous and excellent. Thank you
Thank you for your feedback! We're thrilled to hear that you found our support to be great and easy to work with. We apologize for any initial difficulties you encountered with the displaying, but we're glad our support team was able to provide instant and excellent assistance to help you resolve the issue.
If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!
Best regards,
KaktusApp team.
Excellent customer service that helped me set this app up within 15 minutes. I highly recommend it and it has massively helped the workflow of my shop.
Thank you for sharing your positive feedback with us. We are thrilled to hear that you found our customer service team excellent and that they were able to help you set up our app within 15 minutes.
We are also pleased to hear that our app has helped to improve the workflow of your shop. We designed our app to be easy to use and efficient, and it's rewarding to hear that it's making a positive impact on your business.
Please do not hesitate to reach out to us if you have any further questions or require any assistance.
Best regards,
KaktusApp team.
I don't understand how this app has 5 stars. What a waste of time. I am not sure how much code it must have left in my site theme after removing it. SMH!
We’re truly sorry to hear about your experience. That’s certainly not the impression we want to leave. We understand concerns about leftover code - our app is designed to clean up after uninstallation.
If you’d like, please contact our support, and we’ll gladly check your store to ensure everything is clean and optimized. Thank you for sharing your concerns - it helps us improve and better support merchants like you.
Best regards,
KaktusApp team
I had an issue with the add to bag buttons still showing up on my products. I used their chat feature and they solved my issue quickly without any problems.
Thank you for your feedback! We apologize for the issue you encountered with the add to bag buttons showing up on your products, but we're glad to hear that our support was able to provide a quick and seamless resolution for you.
If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.
Best regards,
KaktusApp team.
So far, the setup has been easy (with the only limitation being that I couldn't select a Draft product to check the setup on). It seems to work well so far.
Thank you for taking the time to leave a review and share your feedback with us. We are glad to hear that the setup process has been easy for you, and that our app seems to be working well so far.
Thank you for choosing KaktusApp, and please do not hesitate to reach out to us if you have any further questions or concerns.
Best regards,
KaktusApp team.
fast customer support and free!
just tried on some products and had some questions but support was very quick.
still need to try a bit more but so far so good!
Thank you for sharing your positive experience with our app and customer support team! We are thrilled to hear that you found our support team quick to respond and that you appreciated our app being free.
Thank you for choosing KaktusApp. We look forward to continuing to serve you and your business.
Best regards,
KaktusApp team
