Reviews (397)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.
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Customer service was great. My support person walked me through all my issues of misunderstanding. I would definitely recommend to others.
Thank you for your feedback! We are glad to hear that our support team was able to provide you with excellent customer service and walk you through the app. We appreciate your recommendation to others and look forward to continuing to provide you with great service.
Please let us know if you have any further questions or concerns.
Best regards,
KaktusApp team.
Works amazing. It Sloved the problem of removing the add to cart button which the other apps didn't do well. No problems at all. I loved it.
Thank you for sharing your positive experience with our app! We are delighted to hear that KaktusApp was able to solve the problem of removing the add to cart button and that you found it worked amazingly well.
Thank you again for choosing KaktusApp. We look forward to serving you and your business in the future.
Best regards,
KaktusApp team
Really quick response to my email when I was having trouble with something, and resolved in a matter of minutes. Brilliant customer service!
Thank you for your feedback! We're thrilled to hear that you received a quick response to your email and that our customer service was able to resolve your issue within minutes.
We appreciate your kind words about our customer service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,
KaktusApp team.
great customer service and a useful app! Needed help getting the app setup and the kind customer service lady helped me throughout the way.
Thank you for your feedback! We're glad to hear that you had a great experience with our customer service and that our app has been useful to you.
We greatly appreciate your kind words about our customer service representative. Delivering helpful assistance and guiding you through the setup process is important to us, and we're glad that we were able to provide the support you needed. If you have any further questions or need any assistance, please don't hesitate to reach out.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
I have only had this app for a few days and Andrian helped out so much with helping to answer questions and setting up my offers. Great Job! :)
Thank you for your wonderful feedback on our app and our customer support, specifically mentioning the assistance provided by Andrian. We're thrilled to hear that Andrian was able to help you with answering questions and setting up your offers.
If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.
Thank you for choosing our app and for your support.
Best regards,
KaktusApp team.
Great app, very useful. Had a small glitch and customer service sorted it within seconds, didn't even had to wait for them to get back to me!!
Thank you for your feedback! We're glad to hear that you find our app great and very useful.
We greatly appreciate your kind words about our customer service. Delivering quick and efficient support is a top priority for us, and we're glad that we were able to address the glitch as quickly as possible.
If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
The customer service was very good and prompt and helped me in setting up the app. I am trying the app at the moment and it seems good till now.
Thank you for your feedback on our customer service! We're delighted to hear that you found it to be very good and prompt.
We're also pleased to hear that the app seems good to you so far.
If you have any further questions, need assistance, or have any feedback as you continue using the app, please don't hesitate to reach out. Thank you for choosing our app and for your support.
Best regards,
KaktusApp team.
Awesome and quick support! Vitalii set up the look exactly how we needed it in minutes. The site looks great and the app is perfect. Thank you!
Thank you for your feedback! We're thrilled to hear that you had an awesome and quick support experience with Vitalii.
We're also delighted to hear that your site looks great and that our app is meeting your needs perfectly. Your satisfaction is our priority, and we're here to ensure that you have a positive experience with our app.
If you have any further questions or need any assistance, please don't hesitate to reach out.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
I had some issues getting this product to work but the support team were so extremely helpful and fixed my problem within the hour. Highly recommend!
Thank you for taking the time to provide us with your feedback! We are sorry to hear that you had some issues getting our product to work, but we are thrilled to hear that our support team was able to provide you with extremely helpful assistance and fix the problem within the hour. We are glad to hear that you had a positive experience with our team and that you would highly recommend our product.
We appreciate your support and are always here to help if you have any questions or need further assistance.
Best regards,
KaktusApp team.
So very easy to do, I had some questions and the chat window popped up right away and everything was answered! Thank you Andrian for your assistance.
We're thrilled to hear that you found our app easy to use and that Andrian was able to provide you with excellent support.
Thank you for taking the time to share your positive experience, and please don't hesitate to reach out to us again if you have any further questions or feedback.
Best regards,
KaktusApp team.
