Reviews (396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.
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excellent and very quick service, incredibly happy with the customization options available! blends in very nicely with my website
Thank you for your feedback! We're thrilled to hear that you had an excellent experience with our service and that our team provided quick assistance.
We're also delighted to know that you are incredibly happy with the customization options available in our app.
If you have any more comments, suggestions, or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your kind words and for choosing our app.
Best regards,
KaktusApp team.
Really helpful customer service! I wanted to customize our button, but had some trouble. The Help Desk were very prompt and kind.
Thank you for your positive feedback! We're delighted to hear that our customer service team was able to assist you promptly and with kindness.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're always here to support you and ensure you have a great experience with our app.
Best regards,
KaktusApp team.
Very good support, thank you! The plugin is very useful. I recommend you to try it out. Thank you & good luck developing the plugin
Thank you for your positive feedback! We're thrilled to hear that you found our support very good and that our plugin has been useful for you.
We greatly appreciate your recommendation for others to try out our plugin. Your recommendations are incredibly valuable to us, and we're grateful for your support.
Thank you for your well wishes in our development. We're constantly working to improve and enhance our plugin to provide even more value to our users.
If you have any further questions or need any assistance, please don't hesitate to reach out.
Best regards,
KaktusApp team.
Liubava is great and helped with my concern promptly and even gave instructions on how to fix my concern moving forward! Thank you!
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you find our app easy to use. We're also glad that our support team has been a great help to you and provided you with the assistance you needed.
We are always here to assist you with any questions or issues you may have. If you have any further questions or concerns, please don't hesitate to reach out to us.
Best regards,
KaktusApp team.
so far so good, help desk very accommodating
I have just added the app and it is quite easy to use and it is free so that is good too
Thank you for taking the time to provide us with your feedback! We are glad to hear that you found our app easy to use and that our help desk was accommodating in assisting you.
Please don't hesitate to reach out to us if you have any questions or need further assistance.
Best regards,
KaktusApp team.
Quick and helpful customer service. Submitted a ticket and they fixed the error right away. Love that my customers can pre-order now.
Thank you for taking the time to share your positive experience with our app and support team! We are thrilled to hear that you found our customer service to be quick and helpful in fixing the error you encountered.
Please do not hesitate to reach out to us if you have any further questions or concerns. We are always here to help and ensure that our customers have the best experience possible with our app.
Best regards,
KaktusApp team.
Great! Easy to get set up, support very helpful. Does just what I wanted - highly recommend (and I have tried other similar apps!!).
Thank you for your wonderful feedback! We're thrilled to hear that you found our app easy to set up and that our support team was very helpful.
We're delighted to know that our app does exactly what you wanted. Your recommendation means a lot to us, especially considering that you have tried other similar apps and found ours to be the best fit for your needs.
If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
KaktusApp team.
this is legit and is the real deal. this will help make our business much better by allowing clients to pre-order new items available
Thank you for sharing your positive experience with our app. We're thrilled to hear that you found our app helpful and that it will help make your business much better by allowing clients to pre-order new items.
We're glad to know that our app met your needs. Thank you for choosing KaktusApp as your pre-order solution.
Please don't hesitate to reach out to us if you have any further feedback or suggestions.
Best regards,
KaktusApp team
Just changed over my preorders app to this one and its much easier to use! Also great assistance to make any customizations , Thank you!
Thank you for choosing our app for your preorders and for sharing your feedback! We're thrilled to hear that you found our app much easier to use compared to your previous one.
We're also pleased to hear that our assistance in making customizations has been helpful. We're always here to support you and ensure that the app meets your specific needs.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
KaktusApp team.
Customer service was great. My support person walked me through all my issues of misunderstanding. I would definitely recommend to others.
Thank you for your feedback! We are glad to hear that our support team was able to provide you with excellent customer service and walk you through the app. We appreciate your recommendation to others and look forward to continuing to provide you with great service.
Please let us know if you have any further questions or concerns.
Best regards,
KaktusApp team.
