Reviews (397)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.
Refine
-
By rating
this is helpful for me since my website did not come with a pre order feature. It is nice there is customer support as well.
Thank you for your positive feedback on KaktusApp. We're glad to hear that our app has been helpful in adding a pre-order feature to your website, and that our customer support team was able to assist you with any questions or issues you had.
If you have any further questions or need any assistance, please don't hesitate to contact us.
Best regards,
KaktusApp team.
Customer Support is very responsive!! and they solve issues in timely manner! Great app especially given the cost, which is 0!
Thank you for sharing your positive experience with our customer support team! We are glad to hear that our team was able to provide you with responsive support and timely issue resolution.
At KaktusApp, we are committed to providing our users with top-notch support and a high-quality app. We appreciate your business and look forward to continuing to serve you in the future.
Best regards,
KaktusApp team
Does exactly what you need it to! The support is second to none. I reached out and they helped me configure my app instantly.
Thank you for your fantastic feedback! We're thrilled to hear that our app does exactly what you need and that you're satisfied with its functionality.
We greatly appreciate your kind words about our support. If you have any further questions or need any assistance, please don't hesitate to reach out.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
immediate assistance from a human via the chat!! super helpful and helped me sort out exactly what I needed! highly recommend!
Thank you for your fantastic feedback! We're thrilled to hear that you received immediate assistance from our support team via the chat and that they were able to help you sort out exactly what you needed.
We greatly appreciate your recommendation. Your recommendations are incredibly valuable to us, and we're grateful for your support and trust in our app.
If you have any further questions or need any assistance, please don't hesitate to reach out.
Best regards,
KaktusApp team.
Customer service was great! Helped me every step of the way! This is a great feature to help boost sales prior to the release!
Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer service.
We're delighted that you find our pre-order feature to be a great tool for boosting sales prior to the release.
If you have any more questions or need further support, please don't hesitate to reach out. We're here to ensure your continued success with our app.
Best regards,
KaktusApp team.
Thank You for the timely chat, the pre-order settings weren’t working properly and they helped me fix it! ASAP for the product!
You're welcome! We're glad that we could assist you in a timely manner through our chat support.
If you have any more questions or need further assistance, please feel free to reach out.
Thank you again for choosing our services and for your feedback.
Best regards,
KaktusApp team.
Great app and their support are very fast and knowledgeable. The app is easy and straight forward, definitely would recommend.
Thank you for your positive feedback! We're thrilled to hear that you find our app great and that our support team was fast and knowledgeable in helping you.
We're also happy to hear that you found our app easy and straightforward to use.
Thank you for recommending our app, and please don't hesitate to reach out if you have any further questions or feedback.
Best regards,
KaktusApp team
vitalii is the best. Super prompt and helpful. The app is also pretty much easy to use and install. Thank you for making it free.
Thank you for your positive feedback! We're glad to hear that you found our app easy to use and install, and that Vitalii was able to provide you with excellent support.
We appreciate your recommendation and hope that you continue to enjoy using our app.
Best regards,
KaktusApp team.
The app integrates very well and is easy to install. The customer support is top notch, Vitalii was able to help me immediately.
Thank you for your fantastic feedback! We're thrilled to hear that our app integrates well and was easy to install for you.
We greatly appreciate your kind words about our customer support, specifically Vitalii. If you have any further questions or need any assistance, please don't hesitate to reach out.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
Very good app! Easy to navigate and customise. Very happy with the pre-order function. Excellent customer service. Thanks so much
Thank you for your feedback! We're delighted to hear that you find our app very good and easy to navigate and customize. Providing a user-friendly experience and flexibility in customization are priorities for us, and we're glad that we met your expectations in those aspects.
We're pleased to hear that you're happy with the pre-order function of our app. We also greatly appreciate your kind words about our customer service.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
