Kite Discount, Free Gift, BOGO

Kite Discount, Free Gift, BOGO

Reviews (1,322)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to use, with a clean interface for setting up discounts, BOGO offers, free gifts, tiered pricing, and bundles. They say it handles complex promotion logic Shopify can’t, while staying flexible and customizable to their theme. Many report higher sales and AOV and call it a game changer. Support is frequently praised as fast, hands-on, and willing to implement custom changes.

September 4, 2026

The app is very powerful. And thankfully, their help desk is AMAZING! I've worked with several of their team including Sufia, Janet, Tanu and Simmi. Everyone has been so helpful and willing to help me develop a rather sophisticated multi-discount offer.

Excellent app and amazing support!

OraWellness.com
United States
15 days using the app
September 3, 2026

easy to navigate, help with setting up the promotion. I can schedule my upcoming promotions. I can also set my cut-off time and block-off delivery dates in just a few clicks.

SAKANA Singapore
Singapore
Almost 3 years using the app
September 3, 2026

Excellent app and outstanding customer support!

The discount app works perfectly and was exactly what I needed for my Shopify store. A special mention to Meghal from the customer support team, who went above and beyond to help me with the installation and setup.

Meghal was extremely patient, responsive, and helpful throughout the process, and made sure everything was configured correctly and working perfectly before wrapping up. It’s rare to come across this level of dedicated customer service.

Highly recommend the app, especially because of the fantastic support behind it. Thank you, Meghal!

Soapy Twist
India
2 days using the app
August 28, 2026

Outstanding Support and Easy to Use! The interface is clean, easy to navigate, and makes everything effortless.

Huge shout out to Tanu from the support team! She was incredibly helpful, responding quickly to every question and guiding me step-by-step from scratch to ensure my discounts were set up properly.

Both the app features and backend customer service are top-notch. Highly recommended for anyone looking for a smooth setup and reliable support!

STONED (M) SDN. BHD. 201601004954 (1175880-T)
Malaysia
Over 2 years using the app
August 26, 2026

We were looking for a Free Gift app that could handle specific requirements, such as targeting distinct markets. Kite Discount checked every single box. While we initially ran into a few theme-specific issues, their customer support team responded right away and resolved everything.

Arozzi Europe
Sweden
About 2 hours using the app
August 23, 2026

This app is easy to setup and the support is prompt and easily accessed if you need it. The ability to restrict the free gift via URL was a feature that we couldn't find elsewhere. Very happy with this app.

RUKSAK
Australia
11 days using the app
August 19, 2026

Kite is a comprehensive solution for all kinds of discounts, including BOGO offers and free gifts. It offers a wide range of possibilities for both simple and more complex promotional scenarios, while maintaining a user-friendly interface.

What truly sets Kite apart, however, is its exceptional customer support. The team is incredibly fast, helpful, and friendly, making the overall experience even better.

Highly recommended!

Tomorrowland Store
Belgium
8 months using the app
August 18, 2026

While some of the features can feel a little limited, the support from the Kite team more than makes up for it. They are quick to respond, genuinely helpful, and willing to look into custom changes when possible. Of course, there are limitations to what they can do, but they’ve always been transparent about that and have helped us find workable solutions.

Overall, a solid app with a great support team behind it.

MXDVS
Belgium
Over 1 year using the app
August 13, 2026

Kites APP has been instrumental in keeping our conversions steady. Their APP is flexible and their support is exceptional, responsive and happy to go the extra mile to get any set tweaks actioned

Koh Living
Australia
Over 2 years using the app
August 12, 2026

Great app, I wanted a feature that was quite difficult to make, the team understood my needs and built a solution that met my needs. Would definitely recommend. I have tried over 20 other apps but nothing comes close to this. Great customer service.

RetroKitFits
United Kingdom
6 days using the app