Reviews (1,242)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably delivers clear, professional size charts and recommendations that boost customer confidence and reduce sizing questions and cart abandonment. It’s praised for clean, responsive tables, strong customization for different product types and units, and easy styling to match branding. Many find it simple to set up, good value on free or low-cost plans, and highlight fast, friendly support that quickly resolves theme and customization issues.

September 30, 2023

This app was very helpful and easy to use.

The Real Homebody Collection
United States
42 minutes using the app
Staytuned replied October 2, 2023

Thank you for the amazing review! We'd love to hear from you and figure out what we can do to make your experience better.

Please feel free to reach out to our support team if you need assistance!

September 23, 2023

Awesome

Bagio
India
21 minutes using the app
Staytuned replied September 25, 2023

Thank you for giving us a 5-star rating! We appreciate this a lot and it helps us to stay motivated and continue delivering AWESOME customer service to our merchants.

September 8, 2023

Nice app, support 100 points, help with everything.

Sol Alpaca USA
Canada
Over 2 years using the app
Staytuned replied September 11, 2023

Thank you for your honest review! Our specialists work hard to help with your questions and concerns and I'm glad that you were pleased by the support you received.

Please let us know if there's anything we can help you with. Cheers!

April 24, 2026

Very Happy with the service

Daisy & Rose Hamptons
Netherlands
6 months using the app
Staytuned replied April 29, 2026

So glad to hear you’re very happy with the service. Thanks for choosing Kiwi, we’ll keep it just as smooth for you moving forward!

February 6, 2026

Support très efficace et rapide

AventureCanine
France
About 2 months using the app
Staytuned replied February 6, 2026

Merci beaucoup pour votre avis 5 étoiles !
Nous sommes ravis d’apprendre que notre support a été rapide et efficace. N’hésitez pas à nous contacter si vous avez besoin d’aide.

April 14, 2026

K

Dark Aesthetic
United States
About 8 hours using the app
Staytuned replied April 15, 2026

Seeing this kind of rating puts a smile on our face. We’ll keep working to make every Kiwi experience just as smooth or even better next time.

January 13, 2026

if the application is great, the support for it is incredible, efficient and fast; I recommend without hesitation

La Boutique du drap
United States
About 5 hours using the app
April 18, 2026

Works great!

LOOK. Defined.
Netherlands
2 months using the app
December 16, 2025

O recomendador de tamanho não é muito fidedigno. Tive que desativar porque induz o cliente em erro.

angurä
Portugal
Over 4 years using the app
Staytuned replied December 18, 2025

Obrigado pelo seu feedback; ele é muito importante para nós.
O recomendador de tamanho funciona com base nas informações configuradas pelo lojista (tabelas, regras e dados de produto), e em alguns casos pode precisar de ajustes para refletir com mais precisão as medidas reais dos produtos.

Nossa equipe de suporte está sempre disponível para ajudar a calibrar o recomendador e melhorar os resultados para seus clientes. Já entramos em contato para entender melhor o seu caso e ficaremos felizes em ajudar a configurar tudo corretamente, caso queira tentar novamente.

Agradecemos por compartilhar sua experiência e por nos ajudar a melhorar continuamente o app.

Edited August 31, 2026

great customer service. the ai is also very helpful

Joanna Mazur Wrocław
Netherlands
9 months using the app