Reviews (1,243)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably delivers clear, professional size charts and recommendations that boost customer confidence and reduce sizing questions and cart abandonment. It’s praised for clean, responsive tables, strong customization for different product types and units, and easy styling to match branding. Many find it simple to set up, good value on free or low-cost plans, and highlight fast, friendly support that quickly resolves theme and customization issues.
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Excellent app but the Brazilian bra sizes are missing from the advanced size recommendation. Do you have any plans to include Brazilian bra sizes?
Tienen un excelente servicio al cliente, solucionaron mi problema rápidamente, además de darme consejos para mejorar la aplicación. Es una buena aplicación
¡Muchas gracias! Como equipo, tratamos de responder lo más rápido posible y resolver sus preguntas lo mejor que podemos. Después de todo, ¡sabemos que tienes mucho trabajo por hacer! (disculpe las frases extrañas, estamos usando el traductor de Google)
Great App. The best if you need to show a size chart....and a special thanks to the support service. I never seen a so fast and helpfull assistant!!! Grazie from Kisene.shop
Wow, thank you! Happy we could help out!
Je recommande. Installation facile, une prise en main détaillé étape par étape. Et un service client réactif pour m'aider à bien positionner le guide des tailles où je voulais. Merci à Daniel du service client !
Very bad Support. I am waiting over a week for help. They reply after 1 day only write 1 sentence and are offline again for a day.
Thank you for your direct and honest review. I'm truly sorry about the poor service you received. We set high standards for ourselves and we have not met those standards.
I've reached out to you directly by email with further details, and I noticed our team is already working with you to resolve your issues. I will personally oversee this matter until it's fixed to your satisfaction, and we'll take steps to make sure we do better next time.
Regards,
Hannes Bez
Customer Experience Lead
Your app won't open. What's going on?/////??????There is a big problem with their app, now all the size charts don't show up, is their company out of business?
We're so sorry for the disruptions! We fixed the problem and the issue should now be fully resolved.
The issue was caused by a technical error on our servers triggered by the Shopify Admin outage earlier today. Unfortunately, this happened during our teams' offline hours, so it took longer to discover and fix than we would normally expect.
Please reach out to us if you're still experiencing problems - our support team is online and standing by.
We've been using this app for many months now. It was reliable up until we started to have issues on some products. The support has been really bad, they've been dragging us for one week to solve the issue, and it's not even solved yet !! We opened many tickets and it's starting to hurt our business as customers cant find the size guide they are looking for and we are not being able to edit any guides on the back office.. Errors everywhere! We are seriously thinking to switch to another app you should too if you'r reading this!
Thank you for taking the time to reach out to us. I apologize for the problems you've experienced recently with our app, and I'm particularly sorry about the inconsistent customer service we've provided through this period.
I know our team reached out to you immediately after you posted this review and are already working hard to resolve these issues for you. I appreciate your patience as we get this all sorted out. I'll be overseeing progress personally until everything's fixed and you let us know you're happy with the outcome.
Regards,
Hannes Bez
CX Lead - Staytuned (Kiwi)
Excelente app sin comlicaciones de uso.
We're glad to hear Kiwi feels easy and hassle-free for you, that’s exactly what we aim for! Thanks for the great rating and for taking the time to share it.
todo genial
best support tks
Really appreciate the kind words. Thanks for the 5 stars! 😊
We’re glad the support team could help when you needed it. If anything else comes up while using Kiwi, just reach out. We’re always happy to assist.
