Reviews (118)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a must‑have for post‑purchase surveys that reveal where customers come from and why they buy, especially post‑iOS14. The zero/first‑party data guides ad spend, creative, email/SMS, merchandising, and product development. Setup is fast, the interface flexible, and response rates high. Merchants praise features like conditional logic, integrations (Klaviyo, Shopify Flows, Recharge, TripleWhale), modeled data, and proactive, hands‑on support.
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Great new attribution platform on the market. Attribution can be difficult to nail down unless you have expensive software. Running a post-purchase survey literally asking your customers how they heard about you is a very direct and personal way to know which of your marketing efforts are working. We've been able to take the results from the survey and double and triple down on marketing efforts. A couple things I really like about this app are the ability to run multiple surveys at once (first time or returning customer) and the ability to integrate with Klaviyo. Jeremiah and the support team have been fantastic and super helpful in setting up and clarifying my survey results. Kno app also has the ability to ask multiple questions in the same survey and provide a call to action on the survey final thank you page. Getting amazing insights and results from this simple install and setup. Highly recommend installing this app and setting up your first How Did You Fist Hear About Us survey and learning more about your customers journey.
great support from the team as we prepped for our launch at k2o, excited to see how the knocommerce data helps drive our decisions in the business!
Utilizing a post-purchase survey is an essential component of our analytics toolkit. Knocommerce has proven to be the most user-friendly and effortless platform to integrate. Their customer support is exceptionally responsive and helpful. I can't endorse Knocommerce strongly enough.
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KnoCommerce has been an incredible asset across our five Shopify stores. The platform is easy to use, highly flexible, and delivers the kind of zero‑party data and attribution clarity we simply couldn’t get without a post-purchase survey.
What truly sets KnoCommerce apart is their team. Their commitment shows in every interaction, from demos to monthly check‑ins. They don’t just provide a tool; they are a partner invested in our success.
We’ve gained clearer insights, stronger segmentation, and better decision‑making across all our brands. If you’re serious about understanding your customers and improving your marketing performance, KnoCommerce is a must‑have.
Highly recommend.
very good app, thanks Sid
Works great!
Sid is a absolute legend. I was i bit confused installing the app and Sid offered to book a quick call and gave me tons of value. 10/10 would recommend!
good customer service by Sid
Super easy to set up!
Incredible app and support!
