Reviews (118)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a must‑have for post‑purchase surveys that reveal where customers come from and why they buy, especially post‑iOS14. The zero/first‑party data guides ad spend, creative, email/SMS, merchandising, and product development. Setup is fast, the interface flexible, and response rates high. Merchants praise features like conditional logic, integrations (Klaviyo, Shopify Flows, Recharge, TripleWhale), modeled data, and proactive, hands‑on support.

January 2, 2025

great, helpful, informative.

Harmon Discount
United States
14 days using the app
October 28, 2024

Easiest onboarding I've ever done and super useful insights.

Raide
United States
29 minutes using the app
July 12, 2024

The best app for customer insights. Excellent, proactive customer support as well!

Ancestral Supplements
United States
6 months using the app
September 27, 2023

Great app overall - Easy to set up in minutes and works perfect in checkout

ShredLights
United States
Almost 2 years using the app
April 22, 2024

Très bonne expérience, les données sont faciles à lire et à analyser
Les équipes sont très réactives

Dossier Perfumes
United States
About 1 year using the app
April 22, 2024

Kno Commerce has been a real added value in our customer analysis. Thanks to the teams for their responsiveness and professionalism.

Dossier Mexico
United States
6 months using the app
August 29, 2022

We've only been using the app for a few days and have already received very good insights into the customer journey. Highly recommended app!

Five Skincare
Switzerland
5 days using the app
April 7, 2026

Muy buena aplicacion , facil de manejar , perfecta para la etapa en la que estamos =)recomendada

ColorinKids
Chile
About 5 hours using the app
April 2, 2026

great tool, easy to work with

BitterLiebe
Germany
About 2 months using the app
November 11, 2025

Easy tool to set up (love that!) and great support!

nordesign
Germany
1 day using the app