Kudobuzz Product Reviews & UGC

When I first started with the App I had trouble getting it to sync some reviews. I shared this issue with Kudobuzz and they quickly got back to me and walked me through a step by step guide to get it fixed! It is working perfectly now and we LOVE the app! We have integrated all of our Facebook reviews onto our website and are very happy with it.

Great app does exactly what it says. Automates most of the behind the scene process for you and motivates customers to write reviews. Pulls reviews from several areas and will post them within app to website and social outlets. Customer service is top notch fast responsive and friendly. Do yourself a favor upgrade to the paid version the annual discount is well worth it.

We just installed this app today and its functionalities are far better than the paid app I had before. Not only I was able to import reviews instantly from facebook & twitter, I can also add custom review from my email & websites. So far this app looks very promising and I am just waiting to try out the ``after purchase mail`` portion, hoping to get more reviews out of it. Great job !!!

I would highly recommend Kudobuzz app. The Kudobuzz team goes beyond regular customer service and exceeds all expectations. They respond quickly to any inquires, have made updates to my store, have improved the product upon request. It is great. As for the app, it integrates great into my store, has a ton of features (which I haven't even totally taken advantage of) and it hasn't crashed on me.

A wonderful application and the customer service is top notch. They always respond quickly to any questions or concerns and are eager to hear any suggestions. Many display options depending on your mobile/desktop needs as well as what kind of reviews you want to collect. We currently just use it to create a testimonial page, but once setup it just goes on auto pilot and allows to manage/display reviews easily!

I have just started using Kudobuzz and although I am not sure if the base plan has all that I need, I did receive excellent customer support throughout my trial and error process of publishing reviews. ie. one review had a spelling mistake that customer service had fixed for me so it would appear correctly once published, among other fixes that were so considerate. I recommend this app and their very helpful team.

Everytime i deal with this company, the response is quick, my query is dealt with within hours and my job is made 10 times easier... thank you so much especially cheryl! I have used it for my own website and now for a client of mines as it does everything i want it to do, i love it. You can e-mail customers once they have received products automatically, and publish reviews as and when checked. 10/10 well done gang!

It's like magic - customers now have a way to review our products/site easily, and they are doing so! You'd be surprised how many reviews you'll get from nice, automated emails.

It saves a ton of time, and being able to bring in reviews from other platforms (Facebook/Instagram) is priceless. Nothing was worse than directing our site users to Facebook for reviews (there's still a bunch of people who don't use FB)

App works great, is nice and unobtrusive, and the team is super quick to get back to you. It's not just a "good to have" app, it's now one of my top, essential Shopify apps.

Kenna and the Kudobuzz have created a truly wonderful app! It has helped us collect and display reviews on our products and added to the user experience on our site as a whole. All that and EASY TO USE! Honestly it does not take any skill to set this up. We should know. We had an issue this week where another app left some code after being uninstalled and that code prevented Kudobuzz from loading. I reached out to the Kudobuzz team and they we're able to go in to our site, isolate the rogue code, and fix it!!! Now we are back to running smoothly and we couldn't be happier.
Thanks guys!!

Amazing customer service support! Great app to have :) However I gave 4 stars because, unless you upgrade to a paid plan, you cannot stop an automatic after-purchase Kudobuzz email from being sent to a customer that has already left a review. This risks annoying the customer. It seems like something minor enough to include in the free plan. Especially when it involves what gets sent to your customers and the impression it makes on your store. This should be in the owners' control and not that of Kudobuzz. Hopefully this little feature changes in the future! Otherwise, I recommend this app :)