Reviews (401)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly effective for COD-heavy stores, reducing fake orders and RTO losses with OTP verification, COD confirmation, RTO intelligence, and PPCOD checkout. They report smoother, higher-converting 1‑click checkout and appreciate customizable COD rules, fees, pincodes, and partial payments. Many call it a gamechanger that integrates smoothly, with onboarding made easy by prompt, patient support via calls, WhatsApp, and Google Meet.

February 8, 2025

I had an issue with integrating the app, but on contacting the support member Salaj, the issue was resolved and I was assisted correctly in n time. I really am happy with the service and support provided by the team. Thank you

Wild Child Jewels
India
4 months using the app
Edited February 18, 2025

very nice customer support by Deepak Sharma.

Modestouzeattires
India
About 1 month using the app
February 3, 2025

Our problem regarding Cash on delivery is solved by Tushar effectively.

Shivansh art jewellery
India
3 days using the app
February 1, 2025

We had some queries regarding COD verifications. Tushar, The POC from the support have helped us and gave clarity.

ShuShu Babies
India
About 3 hours using the app
January 28, 2025

It was so easy to communicate with salaj

Decorelse
India
About 23 hours using the app
January 28, 2025

I was having issues in understanding the app, but with Tushar's help on google meet..A lot of issues got resolved. Thankyou for answering all the queries and helping us setup the app

Aadiya Jewels
India
About 5 hours using the app
January 27, 2025

SUPPORT STAFF IS BEST, SALAJ THANKS

Kuwait Lady
Kuwait
About 1 hour using the app
January 27, 2025

hello Kwik Cod

Aaj mujhe aapke support team(Salaj) se bahut hi accha Response mila he or unhone mujhe poora issue ko bahut hi ache tarike se or samjakar bataya is liye me Salaj se bahut hi happy hu or mujhe aage bhi kuch jarurat padi to me aapse firse connect hona chahunga . abhi mera shipping wala issue solve ho gaya he isliye me Salaj ko thank you bolna chahta hu.

My Store
India
3 months using the app
Edited March 25, 2025

Manshi from the team was of great help. He has been very prompt with the service, and has been of great help in understanding the app.

CHAYAM
India
4 months using the app
Edited March 24, 2025

I want to extend my heartfelt appreciation to Niharika from GoKwik for her outstanding support and dedication. She went above and beyond to help me get my KYC approval done on priority, ensuring a seamless process even when challenges arose. What truly stood out was her commitment—she was working on weekends to assist us, showcasing her customer-first approach and professionalism. Her proactive communication and problem-solving attitude made the entire experience smooth and stress-free.

Thank you, Niharika, for your exceptional support! Your dedication truly makes a difference.

Rudrajap
India
4 months using the app